MARO BEKIBELE

Assisted in the loading and unloading of packed furniture, boxes, and other objects.

• Traveled on trucks with drivers to assist with loading, unloading, and maintenance.
• Expedited job completion times with effective teamwork among crew members while executing various Swamper functions.
• Maintained safe working environment by following safety protocols during all Swamper operations.

Responsible for the safe operation of rides and for delivering excellent guest service.

• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Identifying a customer's needs, pitching relevant products or services, and ensuring they have a positive experience from start to finish.

• Made first sale of over $1000 in the first month.
• Explained features and advantages of products or services to promote sales.
• Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
• Developed strong relationships with clients through excellent customer service and regular followups.

Provide mentorship, offering guidance and support to youth as a positive role model.

• Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
• Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.