Summary
Overview
Work History
Skills
References
Extracurricular Activities
Timeline
Generic

Marni Cisternino

Administrative Secretary
Ste. Genevieve,MB

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

13
13
years of professional experience

Work History

Administrative Secretary

Niakwa Place School
08.2023 - Current
  • Manage budgetary responsibilities with accuracy, tracking expenditures and submitting expense reports for approval.
  • Maintain accurate records of employee attendance, vacation days, sick leave, and overtime to facilitate payroll processing.
  • Manage paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Create and update records and files to maintain document compliance.
  • Contribute to a positive work environment by demonstrating professional etiquette in all interactions with colleagues and clients alike.

Head Secretary

Stonybrook Middle School
03.2023 - 06.2023
  • Enhanced office efficiency by streamlining processes and implementing new organizational systems.
  • Reduced miscommunication incidents by maintaining clear, open lines of communication between departments.
  • Handled sensitive information with discretion, contributing to a secure and confidential work environment.
  • Cultivated an organized filing system for both digital and physical documents, increasing ease of access for all employees.

Administrative Assistant

Steinbach Regional Secondary School
02.2017 - 03.2023
  • Supported executive staff through scheduling meetings, and preparing internal and external documents.
  • Ensured accurate record-keeping with diligent data entry and database management for information.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
  • Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
  • Delivered excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships.

Manager of Customer Service

TD Canada Trust
03.2011 - 02.2017
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Skills

  • Database Entry
  • Spreadsheet Development
  • Administrative Support
  • Billing and Invoicing
  • Schedule Management
  • Minute Taking
  • Scheduling and Calendar Management
  • Attention to Detail
  • Event Coordination
  • Expense Reporting

References

  • Thomas Locke, thomas.locke@lrsd.net, (204) 257-0640 ext 230
  • Lauren Mitchell, lauren.mitchell@lrsd.net, (204) 257-0640 ext 231
  • James Gibson, james.gibson@lrsd.net, (204) 392-0617

Extracurricular Activities

Negotiation Committee Chair (2019 - 2022) Director of the Grad Fashion Show (2022) Grad Committee (2021 - 2022) Grad Coordinator (2018 - 2022) Cinderella's Wardrobe

Timeline

Administrative Secretary

Niakwa Place School
08.2023 - Current

Head Secretary

Stonybrook Middle School
03.2023 - 06.2023

Administrative Assistant

Steinbach Regional Secondary School
02.2017 - 03.2023

Manager of Customer Service

TD Canada Trust
03.2011 - 02.2017

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Marni CisterninoAdministrative Secretary