Marnel Nataly Diaz Rivas
Calgary,AB
Summary
Driven Administrative Assistant with a proven track record at Chevron Auto Parts, excelling in customer service and Microsoft Office Suite. Demonstrated ability to maintain confidentiality and enhance office efficiency through expert data management and strong interpersonal skills. Achieved significant improvements in client satisfaction and internal communication, fostering a positive and productive work environment.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Chevron Auto Parts
06.2011 - 06.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Ingenier Forestry - Forestry
University of The Andes
Merida, Venezuela09.2010
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Word
- Microsoft Excel
- File Organization
- Computer Proficiency
- Customer Relations
- Clerical Support
- Documentation and Recordkeeping
- Microsoft Office Suite
- Database entry
- Excel spreadsheets
- Microsoft PowerPoint
Languages
Spanish
Native or Bilingual
English
Elementary
I drive a car
I have good experience driving cars and motorcycles
Timeline
Administrative Assistant
Chevron Auto Parts
06.2011 - 06.2024
Ingenier Forestry - Forestry
University of The Andes
Similar Profiles
Gene C. LutzGene C. Lutz
President at Central Texas Auto Parts, Inc. Dba NAPA Auto PartsPresident at Central Texas Auto Parts, Inc. Dba NAPA Auto Parts
Daniela Perez ZamoraDaniela Perez Zamora
Store Manager at Auto Plus Auto Parts/ Factory Motor PartsStore Manager at Auto Plus Auto Parts/ Factory Motor Parts
Amanda KeelerAmanda Keeler
Office Clerk at NAPA Auto Parts - Genuine PartsOffice Clerk at NAPA Auto Parts - Genuine Parts