Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Marly Rodriguez

Thorold,Ontario

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized, reliable worker with strong work ethic. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service / Cashier

Nina Gelateria & Pastry Shop
07.2022 - 09.2022
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Server

Patio Andaluz
07.2021 - 09.2021
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Education

Bachelor of Child Health - Child Health

Brock University
St. Catharines, ON
06.2026

Certificate - Pre-Health Sciences

Niagara College
Welland, ON
04.2022

High School Diploma -

Blessed Trinity Catholic Secondary School
Grimsby, ON
06.2021

Skills

  • Payment Collection
  • Customer Complaint Resolution
  • Customer Service
  • Positive attitude
  • Cleaning and Sanitizing
  • Honest and Ethical

Certification

  • Smart Serve

Timeline

Customer Service / Cashier

Nina Gelateria & Pastry Shop
07.2022 - 09.2022

Server

Patio Andaluz
07.2021 - 09.2021

Bachelor of Child Health - Child Health

Brock University

Certificate - Pre-Health Sciences

Niagara College

High School Diploma -

Blessed Trinity Catholic Secondary School

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Marly Rodriguez