MARLON M. CASTRO

• Improved efficiency of kitchen operations by reorganizing workstations for optimal productivity during peak hours.
• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Addressed and resolved customer service issues to establish trust and increase satisfaction.
• Monitored food inventory and supplies to prevent waste.

Cook, Maintaining cleanliness, and make sure the customer meet their satisfaction

• Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
• Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
• Greeted customers with smile and provided helpful suggestions.
• Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.

Follows the guaranteed always Fresh procedure to ensure coffee and products are always fresh and always accurate