Marlon Odulio
County of Grande Prairie 1,Canada
Summary
Dedicated and results-driven business professional with over 10 years of experience in business operations, customer service, and team leadership across the retail, automotive, food service, and car rental industries. Skilled in cash handling, inventory management, and customer relations with a proven track record of managing day-to-day business operations, supervising staff, and driving customer satisfaction. Recognized for strong organizational abilities, adaptability, and hands-on leadership.
Overview
30
30
years of professional experience
Work History
Owner / Director / Operator
Mars Car Rentals, Inc. (AVIS/Budget Car Rental)
Grande Prairie, AB
01.2017 - Current
- Manage day-to-day operations of a car rental agency, including reservations, contracts, fleet management, and customer support.
- Supervise and train employees to ensure excellent customer service and efficient workflow.
- Handle cash management, budgeting, invoicing, and financial reporting for the company.
- Implement sales and marketing strategies to attract new clients and retain repeat business.
- Ensure compliance with company policies, rental agreements, and safety regulations.
- Resolved customer concerns quickly, maintaining high client satisfaction and positive reviews.
Tire Shop Supervisor
Costco Wholesale Corporation
Grande Prairie, AB
01.2016 - 01.2017
- Supervised a team of tire technicians, ensuring safety, quality, and efficiency in daily operations.
- Oversaw inventory control, ordering, and scheduling of tire services.
- Delivered excellent customer service by advising on tire maintenance and product selection.
- Trained and coached staff to meet company performance standards and safety protocols.
Baker
Costco Wholesale Corporation
Grande Prairie, AB
01.2013 - 01.2016
- Prepared and baked large-scale bakery products, ensuring quality and consistency.
- Maintained cleanliness and compliance with food safety regulations.
- Assisted with inventory management, stock rotation, and supply ordering.
Bakery Wrapper
Costco Wholesale Corporation
Grande Prairie, AB
01.2012 - 01.2013
- Packaged bakery products, ensuring accurate labeling and presentation for sale.
- Maintained high standards of cleanliness, food safety, and customer satisfaction.
Food Service Attendant
Burger King
Grande Prairie, AB
08.2012 - 08.2013
- Provided fast and friendly service to customers in a high-volume environment.
- Assisted in preparing food items while maintaining quality and food safety standards.
Sales Manager
Natures Spring Water Resources, Inc.
Philippines
01.2006 - 01.2009
- Managed a sales team, developed strategies to increase revenue, and expanded customer base.
- Negotiated contracts and built relationships with distributors and retailers.
- Tracked performance metrics and achieved consistent sales growth.
Liaison Officer
Pullan Auto Center
Philippines
01.2003 - 01.2006
- Coordinated with clients, suppliers, and government offices to process business transactions.
- Assisted management in administrative and operational tasks.
Production Aide
Lloyd Laboratories Inc.
Philippines
01.1996 - 01.1997
- Supported pharmaceutical production line operations, ensuring compliance with quality standards.
Education
Bachelor of Science in Business Administration - Management
Baliuag University
01.2002
Skills
- Business Operations & Staff Supervision
- Cash & Inventory Management
- Customer Service & Client Relations
- Sales & Marketing Strategies
- Problem-Solving & Conflict Resolution
- Microsoft Office (Excel, Word, Outlook, PowerPoint)
Languages
English
Full Professional
Timeline
Owner / Director / Operator
Mars Car Rentals, Inc. (AVIS/Budget Car Rental)
01.2017 - Current
Tire Shop Supervisor
Costco Wholesale Corporation
01.2016 - 01.2017
Baker
Costco Wholesale Corporation
01.2013 - 01.2016
Food Service Attendant
Burger King
08.2012 - 08.2013
Bakery Wrapper
Costco Wholesale Corporation
01.2012 - 01.2013
Sales Manager
Natures Spring Water Resources, Inc.
01.2006 - 01.2009
Liaison Officer
Pullan Auto Center
01.2003 - 01.2006
Production Aide
Lloyd Laboratories Inc.
01.1996 - 01.1997
Bachelor of Science in Business Administration - Management
Baliuag University