Marlon Mcglashan
Summary
I am a hard working professional with excellent customer service and technical skills. A creative, self-starter who is willing to take on new challenges. I am always looking to expand my skillset and I am always working towards achieving my goals. With over 13 years of experience combined with excellent problem solving skills, a great work ethic, excellent interpersonal skills and team collaboration. I believe I would be a great addition to your team.
Overview
11
11
years of professional experience
Work History
General Labour Construction Worker
Astral Media
12.2024 - Current
- Operated heavy machinery to assist in construction projects efficiently.
- Maintained safety protocols to ensure a secure work environment for all team members.
- Collaborated with team members to execute tasks promptly and effectively on job sites.
Roofer
Empire Roofing
06.2024 - 11.2024
- Installed roofing systems using TPO to ensure durability and safety.
- Conducted inspections of roofs to identify issues and recommend appropriate repair solutions.
- Implemented process improvements that enhanced efficiency in roof installation projects.
Ramp Agent
Swissport
12.2023 - 06.2024
- Provided all necessary and required under wing ground support services
- Loading and unloading baggage and cargo, marshaling, water and lavatory servicing.
- Managed inventory of ground support equipment, ensuring availability for peak operational periods.
Customer Support Representative
AQRE FX
04.2023 - 12.2023
- Connected with customers to address questions and resolve issues through phone and email.
- Delivered exceptional customer service by prioritizing emergency issues and developing and employing workarounds to solve problems expeditiously.
- Created and reformatted content across various social media and digital platforms.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Delivery Driver
Article
02.2020 - 03.2022
- Safely load and unload furniture from the warehouse into the delivery vehicle
- Lift and move furniture into residential locations safely with care
- Unpack and assemble furniture Ensure total customer satisfaction Communicate in a timely and professional manner with other team members Maintained a clean and safe truck
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Behavioural Teaching Assistant
Peel District School Board
10.2017 - 02.2019
- Adapting to meet the needs of students in a variety of learning environments.
- Providing instructional and program support for students with special needs. Build healthy rapport and relationships between students and staff.
- Provided feedback on student's work, guiding improvements and encouraging continuous learning.
Delivery Driver
SCI White Glove
11.2016 - 08.2017
- Conducted pre and post trip vehicle inspections Examined and verified incoming and outgoing products for quality and accuracy.
- Performed manual tasks including loading and unloading deliveries, unpacking products, and routing products to appropriate areas.
- Satisfied record keeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities
Delivery Driver
Leon's Furniture
06.2014 - 06.2016
- Coordinated delivery of furniture with various destinations
- Maintained records regarding the dispatches made and invoices generated.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity
Education
Working At Heights Certified -
Diploma - Home Renovation and Construction
YCA York Construction Academy
05.2023
Diploma - Community and Justice Services
Sheridan College
06.2013
Diploma - undefined
St. Edmund Campion Secondary School
06.2011
Skills
- Effective communication
- Problem solving
- Time Management
- Data Entry
- Customer Service
- Attention to Detail
- Proficiency with technology
- Conflict resolution
- Leadership
- Crisis intervention
ADDITIONAL EXPERIENCE
- Moxies - Line cook
- Swiss Chalet - Line cook
- Mcdonalds - Team Leader
Timeline
General Labour Construction Worker
Astral Media
12.2024 - Current
Roofer
Empire Roofing
06.2024 - 11.2024
Ramp Agent
Swissport
12.2023 - 06.2024
Customer Support Representative
AQRE FX
04.2023 - 12.2023
Delivery Driver
Article
02.2020 - 03.2022
Behavioural Teaching Assistant
Peel District School Board
10.2017 - 02.2019
Delivery Driver
SCI White Glove
11.2016 - 08.2017
Delivery Driver
Leon's Furniture
06.2014 - 06.2016
Diploma - Home Renovation and Construction
YCA York Construction Academy
Diploma - undefined
St. Edmund Campion Secondary School
Working At Heights Certified -
Diploma - Community and Justice Services
Sheridan College
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