Marlon Hu
West Covina
Summary
Full time student at a University of California studying economics, currently working part time and trading full time. Current part time role as a reliable server bringing skills in customer support, hospitality, and communication (between kitchen and front). Role also requires me to be very knowledgeable about all menu items in order to meet customer needs to the greatest extent as well as being able to upsell the menu.
Overview
3
3
years of professional experience
Work History
Server
Tokyo Soul
06.2025 - Current
- Memorized the entire menu and learned about all the dishes in order to thoroughly help customers
- Helped to bring in customers with cold interactions during the initial restaurant opening
- Efficiently relayed information between front of the house and back of the house in order to make sure everything is efficient
- Showed hospitality and created relationships with customers
- Upheld food and health safety regulations
Crew Member
Jersey Mike's Subs
12.2023 - 09.2024
- Became familiar with all menu items and products to help answer customer questions
- Efficiently carried out food and health safety standards
- Worked with other team members to complete orders and tasks
Warehouse Manager
LA Footwear Inc
05.2023 - 08.2023
- Oversaw general warehouse operations such as inventory management, customer support and order packing
- Helped to create a smooth order pickup system for in person customer pickups
- Facilitated large scale inventory drop offs and transfers
- Accounted for all warehouse inventory and stock levels
Education
Associate of Arts - Economics
University of California Riverside
Riverside, CA05-2028
Skills
- Customer Support
- Hospitality
- Communication
- Multitasking
- Safety and Health Procedures
- Sales Pitching
Languages
Chinese (Mandarin)
Limited Working
Interests
- Physical Health and Dieting
- Stock Trading and Investment
- Weightlifting
- Hiking
- Gaming (In Moderation)
Timeline
Server
Tokyo Soul
06.2025 - Current
Crew Member
Jersey Mike's Subs
12.2023 - 09.2024
Warehouse Manager
LA Footwear Inc
05.2023 - 08.2023
Associate of Arts - Economics
University of California Riverside