With my background and skills in IT support, I am confident in my ability to contribute effectively to your organization.
In my recent role as an IT Service Desk Analyst at Tata Consultancy Services Philippines, I have honed my abilities in incident management, troubleshooting, and providing technical support. Over the past 2 years, I have developed strong problem-solving skills and a proven track record of efficiently resolving IT issues, which I am eager to leverage in this new capacity.
My technical skills are complemented by my personal strengths. I am known for my excellent communication abilities and being a good listener, which enhances my interactions with team members and clients.
Additionally, my self-motivation drives me to continually seek ways to improve processes and enhance service delivery.
I have a degree in Computer Science from the Lyceum of the Philippines University - Batangas, which provided me with a solid foundation in IT principles and practices.
I am excited about the opportunity to bring my unique talents to your team, and I am eager to contribute to your success. I look forward to the possibility of discussing how my background, skills, and enthusiasms align with the needs of your organization.
Helpdesk Management
Troubleshooting and Problem-Solving
Communication
Remote Support Tools
Time Management