Marlon Cueva

• Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
• Boosted team efficiency and project requirements by correctly operating site equipment.
• Helped project managers develop work schedules for overall projects and individual stages.
• Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.

• Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
• Stripped and refinished hard surface floors to maintain quality condition and appearance.
• Reported vandalism or other damage to property to supervisor.
• Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.

• Answered phone calls regarding financial matters such as payments due.
• Provided clerical support to all accounting professionals in department.
• Monitored status of accounts receivable and payable to facilitate prompt processing.
• Took meeting notes to compose detailed summaries.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Communicated with suppliers to reconcile invoice payments.

Answered customer inquiries regarding shipments and provided updates on package arrival.

• Safely loaded items into delivery vehicle to minimize damage while in transit.
• Followed company policies and procedures during shift.
• Escalated issues to supervisor for immediate remediation.
• Delivered packages to customer business offices.

• Participated in team-building activities to enhance working relationships.
• Maintained excellent attendance record, consistently arriving to work on time.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Identified issues, analyzed information and provided solutions to problems.
• Collaborated with team members to achieve target results.

• Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
• Stocked supplies for customers and personal teller station.
• Identified sales opportunities and referred customers to branch partners in financial services.
• Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
• Maintained friendly and professional customer interactions.
• Worked with customers to understand needs and provide excellent service.