Operations-focused maritime leader with over 12 years of progressive responsibility with the Golden Gate Bridge, Highway and Transportation District. Proven ability to supervise vessel operations, train and mentor employees, coordinate safe and efficient passenger service, and maintain compliance with Coast Guard and District safety standards. Recognized for sound judgment, operational leadership, emergency response, customer service, and building collaborative relationships across vessel crews, terminal personnel, and management.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Lead Deckhand
Golden Gate Bridge Highway and Transportation District
San Francisco, CA
2014 - Current
Lead daily deck operations while ensuring compliance with District policies, Coast Guard regulations, and vessel safety standards.
Direct, mentor, and train junior deckhands in seamanship, emergency procedures, safety drills, docking operations, and customer service expectations.
Coordinate docking, mooring, passenger boarding, and vessel departures to maintain safe and efficient ferry operations.
Conduct vessel safety inspections, identify maintenance needs, and communicate deficiencies to appropriate personnel.
Respond to emergency situations, including search-and-rescue operations, medical emergencies, fire response, and man-overboard incidents.
Serve as Lead Deckhand by directing daily crew activities, mentoring junior employees, coordinating with vessel leadership, and ensuring safe, efficient ferry operations.
Deliver professional customer service while addressing passenger questions and supporting safe, efficient boarding and vessel departures.
Junior Deckhand
Golden Gate Bridge Highway and Transportation District
San Francisco, CA
2012 - 2014
Assisted with docking, mooring, passenger boarding, and vessel departures while maintaining safe vessel operations.
Performed inspections of safety equipment and supported compliance with Coast Guard regulations and District safety procedures.
Supported emergency drills, vessel readiness, and daily operations while providing professional customer service to passengers.
Substitute Teacher, K-12
Oakland Unified School District
Oakland, CA
2008 - 2012
Managed multiple classroom environments while maintaining safety, accountability, and effective communication.
Adapted quickly to changing assignments while building productive relationships with students, teachers, and administrators.
Demonstrated sound judgment, conflict resolution, and leadership while maintaining an organized learning environment.
Coordinated daily department operations while ensuring compliance with organizational policies and procedures.
Coordinated crisis response and collaborated with multidisciplinary staff to resolve complex student issues requiring sound judgment and timely decision making.
Developed staff through mentoring, training, and continuous performance improvement.
Analyzed program effectiveness through data collection, leading to process improvements and enhanced client services.
Career Counselor
Treasure Island Job Corps
Treasure Island, CA
2000 - 2004
Provided career counseling and employment guidance to diverse client populations.
Conducted workshops, developed employment plans, and coordinated services with community partners.
Built collaborative relationships while helping clients achieve educational and career goals.