Marlo Jastak
Kingston,ON
Summary
Knowledgeable Case Manager experienced in coordinating care for individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.
Overview
25
25
years of professional experience
Work History
Case Manager
Addictions And Mental Health-KFLA
09.2006 - Current
- Develop and implement comprehensive case management plans to address client needs and goals.
- Coordinate services with other agencies, community-based organizations, and healthcare professionals to provide resources to clients.
- Assist clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitor clients' progress and track client services to provide crisis interventions.
- Provide evidence-based therapeutic interventions and crisis management to clients to lessen negative physical, mental and emotional symptoms and increase their wellbeing.
- Facilitate individual and group sessions to promote positive behavior change for clients.
Volunteer Coordinator
Frontenac Children's Aid Society
05.2005 - 09.2006
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Collaborated with other departments to maximize impact of volunteer efforts.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Monitored volunteer performance to enforce compliance with established policies and regulations.
- Worked with program teams to identify and match volunteers with appropriate activities.
Court Support/Parole Officer/Group Facilitator
The Elizabeth Fry Society
12.2002 - 04.2005
- Served as court support by attending criminal court hearings/family court hearings
- Parole supervision for federally sentenced women
- Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
- Facilitator of The Shoplifting and Fraud Intervention Program
Detox Worker
Hotel Dieu Detox Centre
11.2001 - 01.2004
- Assess and admit persons into the facility
- Short term medical assistance to clients
- Counseling and ongoing referrals to treatment
- Led daily meetings and routines of the facility
Direct Care Worker
St. Lawrence Youth Association - Sundance
07.1998 - 12.2002
- Maintained order and compliance of facility
- Administered medication as directed by physician.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented behaviors, and medications in client files
- Transported individuals to court appearances, medical appointments, and visits
- facilitated daily groups
- monitored classroom needs/one to one tutoring
Education
Bachelor of Arts - Honours BA in Criminology And Policing
Wilfred Laurier University
Brantford, ON06.2026
Correctional Worker Diploma/General Arts Diploma - Social Services
St. Lawrence College
Kingston, ON04.1998
Skills
- Treatment Planning
- Medication Side Effect Knowledge
- Documentation
- Verbal and Written Communication
- Conflict Resolution
- Crisis Intervention
- Motivational Interviewing
- Trauma-Informed Care
- Case Planning and Management
Timeline
Case Manager
Addictions And Mental Health-KFLA
09.2006 - Current
Volunteer Coordinator
Frontenac Children's Aid Society
05.2005 - 09.2006
Court Support/Parole Officer/Group Facilitator
The Elizabeth Fry Society
12.2002 - 04.2005
Detox Worker
Hotel Dieu Detox Centre
11.2001 - 01.2004
Direct Care Worker
St. Lawrence Youth Association - Sundance
07.1998 - 12.2002
Bachelor of Arts - Honours BA in Criminology And Policing
Wilfred Laurier University
Correctional Worker Diploma/General Arts Diploma - Social Services
St. Lawrence College
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