Marllette Gonzalez
Rialto
Summary
Dynamic professional with a proven track record at In-N-Out Burger, enhancing customer satisfaction through effective problem-solving and exceptional service. Skilled in time management and attention to detail, I excel in customer engagement and have successfully streamlined processes to improve operational efficiency.
Overview
4
4
years of professional experience
Work History
Associate
In-N-Out Burger
05.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Charging and handing out money efficiently and correctly.
GM Clerk
Stater Brothers
06.2021 - 08.2024
- Working in the office handling money, supervising managers, sending out bank deposits for the store.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to complete tasks quickly and efficiently, improving overall store performance.
- Streamlined inventory management with consistent organization and restocking of shelves.
- Communicated effectively with vendors to address any invoicing or stocking discrepancies swiftly.
Education
Kinesiology
California State University San Bernardino
San Bernardino, CAHigh School Diploma -
Eisenhower High School
Rialto, CA06.2023
Skills
- Customer service
- Time management
- Attention to detail
- Customer interaction
- Customer engagement
Timeline
Associate
In-N-Out Burger
05.2024 - Current
GM Clerk
Stater Brothers
06.2021 - 08.2024
Kinesiology
California State University San Bernardino
High School Diploma -
Eisenhower High School
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