Marliu Gonzalez
Temecula
Summary
Diligent and team-oriented Room Attendant with a proven track record at Homewood Suites, adept in maintaining high standards of cleanliness and mastering housekeeping protocols. Excelled in reducing guest complaints through exceptional service and efficient time management. Skilled in inventory control and safety procedures, ensuring guest satisfaction and safety.
Overview
3
3
years of professional experience
Work History
Room Attendant
Staybridge Suites Hotel
11.2024 - Current
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Ensured positive guest experiences with prompt response to special requests and additional services.
Room Attendant
Homewood Suites by Hilton Carlsbad
03.2022 - 10.2024
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Cleaning techniques
- Professional appearance
- Safety procedures
- Inventory and supply
Timeline
Room Attendant
Staybridge Suites Hotel
11.2024 - Current
Room Attendant
Homewood Suites by Hilton Carlsbad
03.2022 - 10.2024
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