Marlene Sanchez
Corona
Summary
Highly organized and proactive Administrative Assistant with over six years of experience delivering comprehensive administrative and HR support in dynamic, fast-paced environments. Demonstrates expertise in managing daily operations, coordinating team initiatives, and maintaining efficient organizational systems. Recognized for building strong relationships with clients and colleagues, enhancing workflow efficiency, and consistently providing exceptional, detail-oriented service with professionalism.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Client Coordinator
06.2023 - Current
- Support Client Manager in program administration, ensuring compliance with company policies and client expectations.
- Act as liaison between MSP/PMO and consultants for small routine programs, assisting with onboarding and requisition processes.
- Extend job offers, submit candidates through VMS tools, and manage employee files and data updates across systems.
- Resolve consultant queries and support transactional processes where centralized support is unavailable.
- Ensure accuracy and timely delivery of reports, and assist in unbilled/aging resolution.
- Maintain high client and consultant satisfaction through effective communication and service.
- Provide backup to Senior Client Coordinator and assist with simple special projects.
Administrative Assistant
OutlookHR
01.2020 - 06.2023
- Delivered administrative support including document preparation, file management, and internal communication.
- Maintained employee records in AMS, processed onboarding/offboarding packets.
- Drafted and updated company handbooks and HR policies.
- Scheduled harassment training and coordinated internal meetings and training.
- Entered service agreements and conducted ThinkHR training.
- Created invoices and managed multiple tracking spreadsheets.
Billing Assistant
MaXum Physical Therapy
06.2018 - 12.2019
- Processed billing and reviewed insurance denials; submitted retro authorization requests.
- Entered manual check/copay deposits and sent invoices to patients.
- Managed collections and accounts receivable aging reports.
- Assisted with medical records billing and maintained accurate billing logs.
Administrator
Stickers By Sandstone
09.2013 - 05.2018
- Oversaw inventory management, office supply purchasing, and vendor communications.
- Trained new employees on QuickBooks and office systems.
- Processed A/R and A/P, reconciled discrepancies, and managed invoice tracking.
- Supervised front office operations including phones, visitors, and scheduling.
- Maintained applicant tracking system and drafted employee timesheets.
- Managed office budget and earned keyholder trust responsibilities.
Education
High School Diploma -
Garden Grove High School
Garden Grove, CASkills
- Office Administration & HR Support
- Client & Consultant Coordination
- Onboarding & Job Offer Processing
- Time & Task Management
- Communication (Bilingual: English & Spanish)
- Microsoft
- Customer Service & Follow-Up
- Team Collaboration & Independent Work
- Strong organization
- Problem-solving
- Reliability
Languages
English (Fluent)
Spanish (Fluent)
Additional Information
- Willing to relocate
Certification
Typing Certification - 48 WPM
Timeline
Client Coordinator
06.2023 - Current
Administrative Assistant
OutlookHR
01.2020 - 06.2023
Billing Assistant
MaXum Physical Therapy
06.2018 - 12.2019
Administrator
Stickers By Sandstone
09.2013 - 05.2018
High School Diploma -
Garden Grove High School
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