Marlene Richard

• Provided friendly, courteous service to create memorable moments for guests.
• Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
• Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
• Communicated with event coordinators and facility management to obtain appropriate catering accommodations.
• Cleaned and organized kitchen stations to promote team efficiency.
• Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.
• Managed food inventory and supplies, reducing waste and maintaining optimal stock levels for diverse events.
• Delivered outstanding customer service throughout the entire event planning process, resulting in repeat business from satisfied clients.
• Replenished banquet stations and verified food temperatures and cleanliness of service areas.
• Collaborated with event planners, venues, and vendors to ensure seamless integration of catering services into overall event design.
• Implemented strict food safety standards, maintaining a clean and sanitary work environment at all times.
• Transported meal and beverage trays from kitchen and bar areas to serve guest tables.
• Coordinated logistical aspects of event setup and breakdown, minimizing disruptions to clients'' schedules.
• Streamlined event preparation process for increased efficiency, ensuring timely delivery of high-quality catering services.
• Set up and disassembled food service stations, equipment and furniture per contract specifications.
• Offered vegetarian versions of frequently ordered entrees to appeal to health conscious customers.
• Leveraged strong interpersonal skills to communicate effectively with diverse clientele regarding their unique needs and expectations.
• Observed federal and local kitchen safety regulations to prevent food borne illnesses.
• Collaborated with clients to plan event venues, menus and budgets.
• Led a team of catering staff to deliver exceptional service for various events such as weddings, corporate functions, and private parties.
• Developed innovative menu offerings that consistently received positive feedback from clients and guests.
• Trained new catering staff members on company policies, procedures, and best practices to maintain consistent service quality across all events.
• Researched menu options for customers with food allergies or special dietary preferences to accommodate varied dietary needs.
• Sourced food ingredients from local markets and food suppliers to acquire items needed for food preparation.
• Optimized workflow processes within the kitchen environment for greater efficiency during food preparation stages.
• Designed catering menus containing ethnic food options to meet needs of diverse customer base.
• Established strong relationships with suppliers and vendors, ensuring reliable service and competitive pricing.
• Streamlined kitchen operations, enabling team to deliver high-quality dishes under tight deadlines.
• Maintained meticulous records of client preferences and feedback, using insights to refine services.
• Conducted post-event evaluations with clients, gathering feedback to inform continuous improvement.
• Adapted quickly to unexpected changes during events, maintaining high service standards.
• Cultivated relationships with event planners, boosting referrals and expanding client base.
• Balanced multiple catering events simultaneously, demonstrating exceptional organizational skills and flexibility.
• Designed thematic decoration plans for events, enhancing overall ambiance and client satisfaction.
• Enhanced event satisfaction by meticulously planning and executing catering menus tailored to diverse client needs.
• Developed customized menu options for clients, accommodating dietary restrictions and preferences.
• Led catering team in high-profile events, ensuring flawless execution and positive client feedback.
• Implemented new food safety protocols, ensuring compliance with health regulations and enhancing customer trust.
• Managed inventory efficiently, reducing waste and lowering costs.
• Negotiated with suppliers for better pricing, improving profit margins without compromising on quality.
• Developed and remained accountable for safety, quality, consistency and adherence to standards.
• Set up and broke down kitchen for service.
• Coordinated with team members to prepare orders on time.
• Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
• Modified recipes to accommodate dietary restrictions and allergies.
• Developed close relationships with suppliers to source best ingredients.
• Monitored food production to verify quality and consistency.
• Disciplined and dedicated to meeting high-quality standards.
• Trained and managed kitchen personnel and supervised related culinary activity.
• Implemented food cost and waste reduction initiatives to save money.

•Retail Cannabis Sales,

•Upselling,

•Uses Microsoft Excel

•Lightspeed POS

• Word.

•Some management on a temporary basis.

• Educating customers and assisting with finding what they need. Keeping products stocked, inventory

•Consistantly received monthly bonuses for improved sales.