Marlene Ramos
Anaheim
Summary
Staffing professional with proven expertise in recruitment, employee relations, and workforce planning. Reliable team collaborator focused on delivering results and adapting to changing needs. Skilled in communication, conflict resolution, and organizational development, ensuring seamless operational flow and effective talent management. Known for fostering supportive and productive work environment.
Overview
11
11
years of professional experience
Work History
Staffing Coordinator
CHOC Children’s Hospital
11.2019 - Current
- Support daily staffing operations such as receiving and accurately recording staffing and schedule changes
- Participation and support in daily staffing in collaboration with the Nursing Supervisor and Unit Nursing leaders
- Calculates the daily staffing needs for each department including replacement of personnel due to earned time off, leave of absence, personal time off, compassionate leave plus extra needs of each individual department according to special circumstances
- Answers questions & provides information on department policies, procedures, protocols payroll issues
- Daily technical support of INFOR users
- Manage, record, process and submission of all in patient Bonus shifts
- Work closely with department leaders to interview, hire, and fill staffing coordinator open positions.
- Assisted in training new hires and offered guidance and assistance during training.
Staffing Supervisor
Proficient Staffing
07.2018 - 11.2019
- Supervise the work of office employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems
- Demonstrates impeccable organizational skills to ensure workload is delegated evenly amongst staff
- Developed outstanding problem-solving techniques aiming towards a win-win resolution and resulting in repeat business
- Acknowledged for generating a friendly and professional environment resulting in clients consistently receiving excellent service and care
- Implemented open-door policy by developing relationships with staff so that they felt comfortable discussing their concerns
- Increased client satisfaction by consistently meeting or exceeding staffing requirements within tight deadlines.
- Negotiated compensation packages for new hires, balancing the needs of both the company and the individual candidates.
- Developed strong relationships with clients by maintaining consistent communication and addressing concerns promptly.
- Evaluated the effectiveness of existing recruiting channels regularly, adjusting strategies as needed to maximize results.
- Optimized job postings for online platforms, resulting in increased visibility among qualified applicants.
- Maintained an up-to-date knowledge of industry trends and best practices in order to continuously improve the overall staffing process.
- Managed a team of recruiters, providing guidance and monitoring performance to achieve company goals.
Staffing Coordinator
Procel Nurses & Allied
02.2016 - 07.2018
- Client order intake- electronic and verbal
- Vendor order distribution -electronic and verbal
- Prescreening, selection, submission and follow up of potential candidates
- Candidate on-boarding, off-boarding and basic compliance review
- Recommends changes in programs, routines, and quality control standards to improve operating efficiency.
- Authorizes and offers overtime as instructed by each facility director as necessary for the efficiency of business operations.
- Arranges transfer dates for incoming and outgoing staff.
- Verified payroll, vacation and sick time hours to support accounting processes.
Staffing Coordinator/Lead Patient Care Coordinator
WCCT Global
08.2013 - 01.2016
Education
No Degree - Business Administration
Cypress College
Cypress, CA01-2027
High School Diploma -
Silverado High School
Mission Viejo, CA06-2012
Skills
Organizational Skills
Problem Solver
Detail oriented
Strong Communication skills
Languages
Spanish
Limited Working
Timeline
Staffing Coordinator
CHOC Children’s Hospital
11.2019 - Current
Staffing Supervisor
Proficient Staffing
07.2018 - 11.2019
Staffing Coordinator
Procel Nurses & Allied
02.2016 - 07.2018
Staffing Coordinator/Lead Patient Care Coordinator
WCCT Global
08.2013 - 01.2016
No Degree - Business Administration
Cypress College
High School Diploma -
Silverado High School
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