Arlette Gutierrez
Huntington Park
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Warehouse Coordinator
Hidden Jeans
City of Commerce
01.2021 - Current
- Oversaw inventory levels to ensure stock availability and accuracy.
- Managed inventory levels using warehouse management systems effectively.
- Coordinated inbound and outbound shipments to streamline warehouse operations.
- Process & Invoiced shipped orders.
- Delivered customer service for e-commerce platform, enhancing user satisfaction.
- Responded to customer emails promptly.
Customer Service Representative
Designer Brands For Less
Los Angeles
07.2019 - 12.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Guided customers in locating desired products and delivering comprehensive product information.
- Facilitated returns and exchanges, enhancing overall customer satisfaction.
- Processed billing adjustments and refunds to effectively resolve customer service complaints.
Order Picker
Daily Look
Los Angeles
08.2017 - 04.2019
- Picked orders from pick sheets to ensure timely fulfillment.
- Verified paperwork against picked orders for accuracy in shipments.
- Prepared packaging by wrapping and boxing merchandise for safe delivery.
- Processed orders using UPS and FedEx shipping services.
Clerk
Mass Creation
Los Angeles
03.2015 - 09.2017
- Prepared shipping documents and labels to ensure accurate and timely dispatch.
- Generate barcode labels, packing slips, and commercial invoices.
- Use RF Scanner to cycle count inventory and adjust discrepancies on the system.
- Audited picker orders and corrected discrepancies.
- Maintained detailed records of destination charges and weights to support accurate billing and reporting.
- Received, sorted, and recorded incoming shipments in inventory system.
Education
High School Diploma -
Abram Friedman
Los Angeles, USA 06.2010 - 06.2014
Skills
- Logistics coordination
- Inventory management
- Shipping coordination
- Microsoft Excel
- Customer service
- Microsoft Word
- Customer service
- Inventory management
Timeline
Warehouse Coordinator
Hidden Jeans
01.2021 - Current
Customer Service Representative
Designer Brands For Less
07.2019 - 12.2020
Order Picker
Daily Look
08.2017 - 04.2019
Clerk
Mass Creation
03.2015 - 09.2017
High School Diploma -
Abram Friedman
06.2010 - 06.2014