Marlene Ntaganzwa

MS patient , I had to do everything for her , bathed her , toileted her , feed her , she couldn’t move any muscle on her own

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Kept clients engaged in social networks and communities for personal health and growth.
• Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.
• Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
• Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
• Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
• Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
• Coordinated with healthcare professionals to develop personalized care plans for clients, ensuring their specific needs were met.
• Provided emotional support to clients, improving their mental health and overall wellbeing.
• Provided crisis intervention when necessary, maintaining client safety and stability.