Marlene Neyland
Customer Service, Indoor/Outdoor Labour, Caregiving
Sault Ste. Marie,ON
Summary
Energetic [Job Title] comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Knowledgeable in area's best walking routes and dog parks.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Pet Care Provider
Private family
Sault Ste. Marie, ON
05.2020 - Current
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
- Kept animal coats clean and healthy with regular washing, grooming and trimming.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Cleaning
private
Sault Ste. Marie, ON
09.2018 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Organized and used industrial cleaning products following strict safety procedures.
- Ordered new cleaning supplies for upcoming jobs.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Babysitting
Private family
Sault Ste. Marie, ON
09.2017 - Current
- Adhered to social distancing protocols and wore mask or face shield.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Maintained excellent attendance record, consistently arriving to work on time.
- Identified issues, analyzed information and provided solutions to problems.
- Worked flexible hours across night, weekend and holiday shifts.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Education
High School Diploma -
Batchewana Learning Center
15 Jean St 09.2018 - Current
Skills
Critical Thinking
Teamwork and Collaboration
Organization and Time Management
Self-Motivated
Maintenance and Repair
Active Listening
Problem-Solving
Attention to Detail
Cultural Awareness
Interpersonal Communication
Dependable and Responsible
Timeline
Pet Care Provider
Private family
05.2020 - Current
Cleaning
private
09.2018 - Current
High School Diploma -
Batchewana Learning Center
09.2018 - Current
Babysitting
Private family
09.2017 - Current