Summary
Overview
Work History
Education
Skills
Timeline
Barista
Marlene Neyland

Marlene Neyland

Customer Service, Indoor/Outdoor Labour, Caregiving
Sault Ste. Marie,ON

Summary

Energetic [Job Title] comfortable with handling dogs of all breeds and sizes. Committed to well-being of dogs and peace of mind of owners. Knowledgeable in area's best walking routes and dog parks.

Overview

11
11
years of professional experience
4
4
years of post-secondary education

Work History

Pet Care Provider

Private family
Sault Ste. Marie, ON
05.2020 - Current
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners.
  • Kept animal coats clean and healthy with regular washing, grooming and trimming.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Monitored animals for behavioral problems and signs of health issues.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.

Cleaning

private
Sault Ste. Marie, ON
09.2018 - Current
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Ordered new cleaning supplies for upcoming jobs.
  • Emptied trashcans and transported waste to collection areas.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.

Babysitting

Private family
Sault Ste. Marie, ON
09.2017 - Current
  • Adhered to social distancing protocols and wore mask or face shield.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Identified issues, analyzed information and provided solutions to problems.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Education

High School Diploma -

Batchewana Learning Center
15 Jean St
09.2018 - Current

Skills

Critical Thinking

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Timeline

Pet Care Provider

Private family
05.2020 - Current

Cleaning

private
09.2018 - Current

High School Diploma -

Batchewana Learning Center
09.2018 - Current

Babysitting

Private family
09.2017 - Current

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Marlene NeylandCustomer Service, Indoor/Outdoor Labour, Caregiving