Marlene Minnick
Leduc County,Canada
Summary
Experienced professional with background working in fast-paced environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success. With the highest of standards for customer service.
Overview
5
5
years of professional experience
Work History
Owner
Delicate Decluttering
01.2023 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
Parts Advisor
Adams Chevrolet
06.2022 - 01.2023
- Inspected parts for defects, removing damaged parts and replacing with new ones.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Assisted customers in finding appropriate parts promptly.
- Conducted cash handling, credit card transactions and register closeout at end of business day.
- Researched vehicles and parts via physical catalogs and electronic means.
SHIPPER/RECEIVER
ELRUS
05.2021 - 06.2022
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Verified quantity and description of materials received by checking merchandise against the packing list.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Operated forklifts, lift trucks, and hand trucks to move items around the warehouse.
- Pulled, verified, and packaged items for shipment.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
Warehouse Receiver
QUINN
09.2019 - 05.2021
- Compared shipping orders and invoices against contents received to verify accuracy.
- Worked with inventory managers and unloaders to plan deliveries.
- Mastered warehouse computer system and trained other team members in software operation.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Education
TRADE - Parts And Warehousing Foundation
NAIT
Edmonton, ABGraduate Certificate - Supply Chain Management
RED DEER COLLEGE
RED DEER06.2019
Graduate Certificate - Human Resources Management
U oF A
EDMONTON06.2019
Skills
- Self Motivated
- Multitasking and Prioritization
- Cross-Functional Collaboration
- Organized
- Outstanding Critical Thinking Skills
- Meticulous Attention to Detail
- Strategy and Goal Focused
- Continual Learner
- Analytical Problem Solver
- Strong Communicator
- Improving customer satisfaction
- Inventory coordination
- Problem Solving
- Storage and Supply Management
- Invoice and Manifest Review
Timeline
Owner
Delicate Decluttering
01.2023 - Current
Parts Advisor
Adams Chevrolet
06.2022 - 01.2023
SHIPPER/RECEIVER
ELRUS
05.2021 - 06.2022
Warehouse Receiver
QUINN
09.2019 - 05.2021
TRADE - Parts And Warehousing Foundation
NAIT
Graduate Certificate - Supply Chain Management
RED DEER COLLEGE
Graduate Certificate - Human Resources Management
U oF A
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