Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marlene Jacobo

Perris

Summary

Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations. Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Medical Assistant

FPA Women’s Health
08.2023 - Current
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.

Team Member

Jamba Juice
04.2023 - 09.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Cashier

Walmart
01.2022 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Medical Assistant Certification - Medical Assistant

High Desert Medical College
Temecula, CA
09.2023

High School Diploma -

Orange Vista High School
Perris, CA
05.2022

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Vital Sign Monitoring
  • Clinical Documentation
  • Reliable team player
  • Electronic Medical Records
  • CPR
  • Maintaining confidentiality
  • Fluent in English and Spanish
  • Phlebotomy Techniques
  • Patient Care Coordination

Certification

  • Basic Life Support (BLS) - American Heart Association.
  • Certified Medical Assistant (CMA)
  • CPR/AED Certification
  • ServSafe Food Handler's Certification
  • CA Driver's License

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Medical Assistant

FPA Women’s Health
08.2023 - Current

Team Member

Jamba Juice
04.2023 - 09.2023

Cashier

Walmart
01.2022 - 06.2022

Medical Assistant Certification - Medical Assistant

High Desert Medical College

High School Diploma -

Orange Vista High School

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Marlene Jacobo