Marlene Gerschon
Toronto,Canada
Summary
Energetic and personable hospitality professional with extensive experience in high-volume, client-focused environments. Adept at crafting memorable guest experiences through exceptional service, upselling, and strong interpersonal skills. Seeking to bring charisma, hustle, and professionalism to a dynamic bartending team.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Bartender
Grand Bizarre
01.2024 - Current
- Delivered high-volume service in a busy nightlife venue catering to VIP clientele.
- Prepared and served cocktails accurately and efficiently during large-scale events.
- Increased revenue through upselling premium drinks and specials.
- Collaborated with bar team and management to ensure seamless operations.
- Achieved sales of over $6,000 in a single night through premium drinks and upsells.
Bartender / Server
La Carnita
01.2021 - 01.2022
- Prepared cocktails and managed guest orders efficiently in a high-energy environment.
- Proactively upsold feature drinks and menu items to boost sales.
- Communicated effectively with kitchen and bar staff to ensure fast, accurate service.
Server
Moxies
01.2022 - 01.2023
- Managed multiple tables in a fast-paced, upscale restaurant environment.
- Utilized menu expertise to consistently upsell food and beverages.
- Maintained organized sections and provided polished service during peak hours.
- Contributed to a high-performance team ensuring smooth restaurant operations.
Freelance Makeup Artist / Beauty Advisor
Freelance + Sephora
01.2017 - Current
- Built and maintained a loyal client base through personalized service and referrals.
- Delivered fast, high-quality services under tight deadlines for weddings, events, and shoots.
- Adapted quickly to evolving trends and fast-paced environments.
- Developed strong upselling skills, increasing product and service revenue.
Top Sales Artist – Ontario / Makeup Artist
MAC Cosmetics
01.2019 - 01.2021
- Recognized as one of Ontario’s top sales performers
- Built lasting client relationships through luxury-level service
- Increased sales by upselling bundles and providing expert recommendations
- Excelled under pressure in a competitive retail environment
Bartender
Pavillion Royal
2010 - 2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Cosmetic Techniques And Management
Sheridan College Institute of Technology And Advanced Learning
Oakville04.2013
High School Diploma -
Cawthra Park Secondary School
06.2011
Skills
- Cocktail knowledge & drink preparation
- High-volume, fast-paced service
- Upselling & product recommendations
- Customer engagement & retention
- POS systems & cash handling
- Time management & multitasking
- Team collaboration & communication
- Conflict resolution & guest recovery
Websites
Certification
Smart Serve Certified – Ontario
Languages
English (Fluent)
Native or Bilingual
Spanish (Fluent)
Native or Bilingual
Timeline
Bartender
Grand Bizarre
01.2024 - Current
Server
Moxies
01.2022 - 01.2023
Bartender / Server
La Carnita
01.2021 - 01.2022
Top Sales Artist – Ontario / Makeup Artist
MAC Cosmetics
01.2019 - 01.2021
Freelance Makeup Artist / Beauty Advisor
Freelance + Sephora
01.2017 - Current
Bartender
Pavillion Royal
2010 - 2013
Cosmetic Techniques And Management
Sheridan College Institute of Technology And Advanced Learning
High School Diploma -
Cawthra Park Secondary School
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