Marlene Elvira
San Fernando
Summary
Developed strong customer service and problem-solving skills in fast-paced retail environment. Adaptable and quick to learn new systems and procedures, maintaining focus on efficiency and customer satisfaction. Seeking to transition skills into new field to continue professional growth and contribute positively to team.
Overview
3
3
years of professional experience
Work History
Front End Assistant
Costco
11.2023 - 01.2024
- Assisted customers in locating products, enhancing overall shopping experience.
- Implemented efficient checkout procedures, reducing wait times for customers.
- Worked flexible schedule.
- Welcomed customers and helped determine their needs.
- Performed cash, card, and check transactions to complete customer purchases.
Sales Associate
Ross Dress for Less
06.2022 - 12.2023
- Maintained organized merchandise displays to attract customer attention and optimize sales potential.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed returns, exchanges and refunds in accordance with store policy.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Target
11.2020 - 06.2021
- Organized racks and shelves to maintain store visual appeal.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Performed cash, card, and check transactions to complete customer purchases.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Evergreen High School
Sylmar, CA06-2020
Skills
- Product restocking
- Customer service
- Multitasking and organization
- Cleaning and sanitizing
- Inventory restocking
- Refunds and exchanges
- Sales transactions
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Front End Assistant
Costco
11.2023 - 01.2024
Sales Associate
Ross Dress for Less
06.2022 - 12.2023
Sales Associate
Target
11.2020 - 06.2021
High School Diploma -
Evergreen High School