Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marlene Elvira

San Fernando

Summary

Developed strong customer service and problem-solving skills in fast-paced retail environment. Adaptable and quick to learn new systems and procedures, maintaining focus on efficiency and customer satisfaction. Seeking to transition skills into new field to continue professional growth and contribute positively to team.

Overview

3
3
years of professional experience

Work History

Front End Assistant

Costco
11.2023 - 01.2024
  • Assisted customers in locating products, enhancing overall shopping experience.
  • Implemented efficient checkout procedures, reducing wait times for customers.
  • Worked flexible schedule.
  • Welcomed customers and helped determine their needs.
  • Performed cash, card, and check transactions to complete customer purchases.

Sales Associate

Ross Dress for Less
06.2022 - 12.2023
  • Maintained organized merchandise displays to attract customer attention and optimize sales potential.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

Target
11.2020 - 06.2021
  • Organized racks and shelves to maintain store visual appeal.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Evergreen High School
Sylmar, CA
06-2020

Skills

  • Product restocking
  • Customer service
  • Multitasking and organization
  • Cleaning and sanitizing
  • Inventory restocking
  • Refunds and exchanges
  • Sales transactions

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Front End Assistant

Costco
11.2023 - 01.2024

Sales Associate

Ross Dress for Less
06.2022 - 12.2023

Sales Associate

Target
11.2020 - 06.2021

High School Diploma -

Evergreen High School

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Marlene Elvira