Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Marlene Daley-Douglas

Milton,Canada

Summary

Warehouse professional with robust background in inventory management and logistics. Known for reliability and adaptability, consistently ensuring smooth operations. Skilled in team collaboration, maintaining safety protocols, and managing stock efficiently.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Warehouse Associate

SHERWAY LOGISTICS
06.2014 - 05.2016
  • Consistently lifted materials weighing as much as 50 pounds.
  • Transferred Less-Than-Truckload (LTL) freight between trailers, ensuring accurate placement and efficient load distribution to meet delivery schedules.
  • Picked, packed, and repackaged products to maintain quality standards and minimize shipping errors.
  • Supported daily warehouse operations, contributing to a streamlined workflow and timely order fulfillment.
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.

Warehouse Associate

Mountain Equipment Company
08.2016 - 06.2021
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Assisted in receiving and inventory control such as counting, stocking and distribution of merchandise.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Manually and mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, and other transport vehicles.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Helped to manage warehouse operations and verified proper shipment procedures.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.


DRIVER

SkipTheDishes
05.2016 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.


Driver

Uber
07.2017 - Current
  • Provided safe and reliable transportation services, completing an average of 140 rides per week while maintaining a 4.97/5.0 customer satisfaction rating.
  • Ensured timely arrivals through effective route planning and real-time navigation.
  • Delivered exceptional customer service, fostering a positive travel experience and repeat business.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict arrival schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Education

Hospitality

Brian Nursing Academy
01.2006

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Astra Vocational Training Centre
01.2003

Skills

  • Forklift operations
  • Packaging and labeling
  • Materials handling and transport
  • Shipping and receiving
  • Heavy Lifting and sorting
  • Order picking
  • Order fulfillment
  • Inventory management
  • Quality control

Languages

English
Native or Bilingual

Certification

Certified Forklift Operator


Timeline

Driver

Uber
07.2017 - Current

Warehouse Associate

Mountain Equipment Company
08.2016 - 06.2021

DRIVER

SkipTheDishes
05.2016 - Current

Warehouse Associate

SHERWAY LOGISTICS
06.2014 - 05.2016

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Astra Vocational Training Centre

Hospitality

Brian Nursing Academy

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Marlene Daley-Douglas