Marlene Chavana
R&M Construction Clean Up
FONTANA
17
years of professional experience
Accomplished Superintendent known for leading teams to success in construction clean-up projects. Focused on quality assurance and compliance, with a commitment to enhancing workplace safety and improving operational efficiency.
Work History
Superintendent
10 Years 7 Months- Oversaw daily operations of construction clean-up projects, ensuring adherence to safety protocols and timelines.
- Managed a team of workers, providing training and guidance to improve efficiency and productivity.
- Implemented quality control measures, resulting in enhanced project outcomes and client satisfaction.
- Coordinated with contractors and clients to address project needs and resolve issues promptly.
- Developed streamlined processes for hazardous waste disposal, reducing environmental impact and enhancing compliance.
- Collaborated with architects, engineers, and contractors to achieve seamless project execution.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
Customer Service Supervisor
6 Years- Supervised daily operations to ensure high-quality customer service for residents and families.
- Trained and mentored staff on best practices in resident interaction and care procedures.
- Developed and implemented strategies to enhance resident satisfaction and engagement.
- Resolved complex resident issues, ensuring timely and effective communication with families.
- Monitored compliance with safety regulations and company policies within the facility.
- Organized staff meetings to discuss challenges, share updates, and foster team collaboration.
Education
High School Diploma
Skills
Relationship building and management
Project coordination
Project management
Quality assurance
Contractor oversight
Subcontractor management
Reporting
Team leadership
OSHA compliance
Worker supervision
Timeline
Superintendent
R&M Construction Clean Up
01.2016 - CurrentRead More
Customer Service Supervisor
Sunrise Assisted Living
01.2010 - 01.2016Read More
Pomona High
High School Diploma
Read More