Marlene Aubin
Peterborough,ON
Summary
With over two decades of experience in the software development industry, my skills and expertise have been honed in user interface design, user experience design, and interaction design. I have designed and delivered innovative and customer-centric solutions for some of the world's leading brands, using various tools and methodologies to enhance usability and drive adoption.
As the Product Design Manager at CaseWare International Inc., I lead a team of talented UX Designers and Researchers, providing them with direction, mentorship, and feedback. I also collaborate with internal and external stakeholders to align the design vision and strategy with the business goals and user needs. My passion is to create compelling and impactful experiences that solve complex problems and improve people's lives. I am also a strong advocate for diversity and inclusion in the industry, as I believe that diverse perspectives and backgrounds are essential for innovation and creativity.
Overview
19
19
years of professional experience
Work History
Product Design Manager
Caseware
05.2022 - Current
- Built UX Design team of 12: hired, onboarded and trained a global team of diverse talents
- Provided leadership, direction, and mentorship for a team of UX Designers and Researchers
- Lead creative and holistic design & systems thinking across the organization
- Built strong relationships and operating rhythms with leaders inside and outside the core Product and Engineering teams to efficiently implement user experiences that are cohesive, inclusive, and well-informed
- Provided accountability to the organization and set appropriate expectations with stakeholders on design capacity and speed
- Supported the creation of design deliverables
- Supported the translation of UX research into simple, easy-to-digest materials that drive the product roadmap
- Maintained a culture of openness, collaboration, and an ethos that delivering a great user experience requires cross-functional input, alignment, and action
- Transformed Product Design from a siloed, product-based structure into a flexible hybrid structure with Senior Designers assigned to key product verticals and more junior designers
moving between teams to provide broad cross-platform experience and ensure consistency in the look and feel of Caseware products - Led the development of an extensive Design Review process, ensuring that Product and Development feedback is fully integrated into all final designs
- Developed a comprehensive team Work Management system that tracks the progress of all Product Design initiatives and their associated work streams, resulting in improved project
control and a significant decrease in technical and design debt
Senior UX Designer
Caseware
10.2019 - 05.2022
- Designed usable and enjoyable web user interfaces for a globally distributed user base
- Created and presented UX deliverables (prototypes, wireframes, workflows, etc. as needed) to internal work teams and external clients
- Managed and hired co-op students as part of Caseware's co-op program
- Reviewed candidates in values interviews for hiring team
- Worked closely with development, product management, and QA, and provide them with the UX vision for the Cloud Engagements solution
- Participated and led dialog around end-user requirements and business requirements
- Established analytical metrics, and used learnings to inform and support design choices
- Facilitated user research and usability testing sessions
- Managed relationships with multiple stakeholders to balance business and user needs
- Formed and refined UX design systems that facilitate multiple communication needs
Senior UX Architect
Cambium
06.2019 - 10.2019
- Worked closely with Stakeholders to define user journeys and build storyboards, wireframes, mock-ups and prototypes that meet usability best practices
- Collaborated on defining product vision and feature roadmaps that will create value for users
- Designed front end to be browser/device independent and keeping within accessibility guidelines
- Developed front end using Angular, Bootstrap, HTML and CSS
Senior UX Designer
Qline Solutions
11.2015 - 05.2019
- Developed device/browser independent interfaces to Client and Product Manager satisfaction, consistently keeping within budget and deadlines
- Designed user experience in collaboration with stakeholders while maintaining product integrity
- Created user flows, interaction design and personas to relay requirements to the development team in a clear concise manner
- Created mockups, complex system prototypes and wireframes optimized for a wide range of devices
- Established and promoted design guidelines, best practices and standards;
- Ensured the look, feel, layout and interaction details met user needs while keeping within product limitations
- Expert knowledge of web graphics applications; Proficiency in Adobe CC, Axure, GIT, Visual Studio, Kendo UI, Xamarin, jQuery, JavaScript, HTML5; CSS3, MVC, BootStrap, Angular, Jira and more
- Experience with mobile, responsive web design and front-end coding (CSS, HTML5)
- Experience working in an Agile/Scrum development process
UX Developer/UI Designer
Voicenet
09.2013 - 11.2015
- Project management for development team
- Designed and developed responsive layouts for web applications assuring compliance and ensuring software design is competitive in the current market
- Designed user interactions based on user research
- Created wireframes and prototypes to user and client requirements in collaboration with the development team which were then used in product development
- Developed application front end including but not limited to: MVC, .Net, JavaScript, Advanced CSS, Bootstrap; Kendo UI, HTML5, VB.net and ASP
- Worked in an agile development environment
- Developed creative and rich applications with browser optimization and compatibility in mind for use on a wide range of devices
UX Developer
OpenText
01.2005 - 09.2013
- Designed user experience and coded prototypes for web applications and mobile apps
- Established and promoted design guidelines, best practices and standards
- Collaborated with Product Manager, Clients and developers for product needs and design with accessibility and device independence in mind
- Maintained a style guide and pattern/graphics library for developers
- Designed and coded usable prototypes for use by the development team in application creation
- Front end web development including but not limited to: .Net, jQuery, Flash, Advanced CSS, HTML5 and ASP
- Mentored and advised team members on front end development practices
Education
UX Management: Strategy And Tactics
Interaction Design Foundation
10.2023
Human Computer Interactions
Stanford University
Toronto, ON03.2015
Fundamentals of Graphic Design
California Institute of Arts
California USA05.2014
User Interface Design And Implementation
MIT School of Engineering
Toronto, ON06.2013
Bachelor of Science - Computer Science
Fleming College
Peterborough, ON04.2002
Skills
- Product testing
- Design thinking
- Team management
- Product vision and strategy
- User experience
- Critical thinking
- Attention to detail
- Interpersonal communication
- End to end feature delivery
- Data analytics
- Stakeholder alignment
- Strategic thinking
Languages
English
Native or Bilingual
Timeline
Product Design Manager
Caseware
05.2022 - Current
Senior UX Designer
Caseware
10.2019 - 05.2022
Senior UX Architect
Cambium
06.2019 - 10.2019
Senior UX Designer
Qline Solutions
11.2015 - 05.2019
UX Developer/UI Designer
Voicenet
09.2013 - 11.2015
UX Developer
OpenText
01.2005 - 09.2013
UX Management: Strategy And Tactics
Interaction Design Foundation
Human Computer Interactions
Stanford University
Fundamentals of Graphic Design
California Institute of Arts
User Interface Design And Implementation
MIT School of Engineering
Bachelor of Science - Computer Science
Fleming College
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