Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Marlene Albert

Montreal,QC

Summary

Bilingual, detail-oriented and friendly professional with experience in the fast-paced food service industry. Proven ability to provide professional and outstanding customer service while multitasking. Eager to secure a full-time position to further develop diverse skill sets, including bartending, customer service, and restaurant management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Restaurant and Bar Staff

Thammada
10.2022 - 01.2024
  • Acquired bartending experience through comprehensive training, excelling in crafting popular cocktails and providing exceptional customer service in a busy restaurant
  • Ensured that all food and drinks came out simultaneously, in high quality and in a timely fashion
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety

Hostess/Table Busser

Golden Lotus
05.2023 - 06.2023
  • Greeted guest in friendly manner, and escorted them to their tables.
  • Provided attentive and and professional customer service, communicating with restaurant and guests.
  • Ensured dining services ran smoothly by checking tables, and making sure any concerns were promptly addressed.
  • Presented the restaurants specials and made recommendations to tables.

Line/Prep Cook

Nomi
11.2022 - 01.2023
  • Helped in all aspects of the kitchen and worked closely with the sous chef to create and carry out menus
  • Plated and presented food
  • Paid meticulous attention to detail, ensuring high-quality service and customer satisfaction

Line/Prep Cook

The Mint
02.2021 - 09.2022
  • Assisted in food preparation, following task list created by chefs
  • Labeled and stocked all ingredients on shelves so they could be organized and easily accessible
  • Complied with nutrition and sanitation regulations, as well as safety standards

Store Team Member

Tim Hortons (at Jubilee Hospital)
06.2021 - 10.2021
  • Assisted in food preparation and served customers
  • Operated POS terminal to process cash, debit, and credit card payments
  • Resolved customer complaints regarding sales and service
  • Maintained clean and orderly checkout areas and complete other general cleaning duties
  • Trained new co-workers

Administrative Assistant

Alliance française
06.2019 - 08.2019
  • Coordinated documents, communication, and resources needed for projects
  • Helped office personnel with personal errands, paperwork, and data entry
  • Developed and maintained professional relationships with internal employees and customers
  • Took and transcribed dictation, composed confidential correspondence, and prepared reports for management review
  • Set up tables, decorations, and action stations for every event
  • Expanded social media reach through influencer partnerships on Instagram, Facebook, and Twitter

Education

Bachelor of Arts - Studio Arts

Concordia University
Montreal, QC
05.2027

Dual Dogwood Diploma -

Victoria High School
07.2022

Skills

  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Fluent in English and French

Certification

FoodSafe Level 1 Successfully Completed (valid until July 2026)

References

References available upon request.

Timeline

Hostess/Table Busser

Golden Lotus
05.2023 - 06.2023

Line/Prep Cook

Nomi
11.2022 - 01.2023

Restaurant and Bar Staff

Thammada
10.2022 - 01.2024

Store Team Member

Tim Hortons (at Jubilee Hospital)
06.2021 - 10.2021

Line/Prep Cook

The Mint
02.2021 - 09.2022

Administrative Assistant

Alliance française
06.2019 - 08.2019

Bachelor of Arts - Studio Arts

Concordia University

Dual Dogwood Diploma -

Victoria High School

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Marlene Albert