Intake Worker
WorkSafeBC
Richmond, BC
2008 - 2018
- Conducted initial client interviews to gather essential information for case management.
- Conducted initial assessment to determine client needs and eligibility for services.
- Enhanced client satisfaction by conducting thorough intake interviews and gathering accurate information.
- Provided empathetic listening and feedback to injured workers.
- Assisted clients in completing necessary documentation for claims processing.
- Transferred files to appropriate department for assignment to a case worker.