Marlene Williams

Commercial Operations and Billing professional with 20+ years of progressive experience spanning SaaS billing, revenue operations, sales operations, marketing, program management, corporate events, administration, and financial operations. Experienced in supporting revenue-generating teams, managing complex operational processes, coordinating cross-functional initiatives, and improving workflows across fast-paced organizations.

Strong ability to connect Sales, Billing, Operations, Finance, Support, vendors, and customers to ensure accurate execution of business processes. Experienced working with Salesforce, Zendesk, Zuora, Stripe, SharePoint, Microsoft Office, reporting tools, and event/program management platforms.

Known for strong attention to detail, critical thinking, problem-solving, adaptability, customer focus, and the ability to manage multiple priorities while meeting deadlines.