Marlena Latreille
Hamilton
Summary
Proactive Financial Coordinator with a proven record of delivering exceptional customer service and efficiently managing diverse administrative tasks. Skilled in insurance benefit verification, treatment plan coordination, and building strong, trust‑based relationships with patients and colleagues.
Overview
17
17
years of professional experience
2005
2005
years of post-secondary education
Work History
Financial Coordinator
Redhill Orthodontics
Hamilton
09.2021 - Current
- Processed payroll transactions including employee deductions, taxes, benefits.
- Resolved discrepancies between vendor invoices and purchase orders.
- Prepared month-end closing entries in the general ledger.
- Generated various types of reports related to revenue, expenses, cash flow projections.
- Serve as first point of contact for patients, delivering a welcoming and professional experience
- Discussed nuances of insurance benefits to help patients understand financial obligations.
Supervisor
Canada Bread
Hamilton
12.2015 - 09.2018
- Greet customers and respond to inquiries in a fast‑paced retail environment
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Coordinated with other department supervisors to ensure smooth workflow and project alignment.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Supervisor
Tim Hortons
Hamilton
03.2008 - 01.2015
- Delivered prompt, courteous customer service and processed orders
- Balanced daily transactions and handled cash deposits
- Oversaw shift operations to ensure efficiency and service quality
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Placed weekly supply orders and managed monthly inventory
Education
Dental Assistant -
Anderson College
Hamilton , ON 01.2020 - 12.2020
General Arts & Science -
Mohawk College of Applied Arts And Technology
Hamilton, ON 09.2007 - 06.2009
Appalachia High
St. Georges, NLSkills
- Payroll administration
- Financial reporting
- Invoice reconciliation
- General ledger maintenance
- Customer service
- Chair-side assisting
- Insurance verification
- Patient management
Timeline
Financial Coordinator
Redhill Orthodontics
09.2021 - Current
Dental Assistant -
Anderson College
01.2020 - 12.2020
Supervisor
Canada Bread
12.2015 - 09.2018
Supervisor
Tim Hortons
03.2008 - 01.2015
General Arts & Science -
Mohawk College of Applied Arts And Technology
09.2007 - 06.2009
Appalachia High