Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marlen Moreno

Los Angeles

Summary

Accomplished and energetic associate with a solid history of achievement in customer service. Motivated leader with strong critical thinking or able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times. Responsible volunteer proficient in team leader and mentor. Passionate and motivated, with a drive for excellence. Ten months in mentoring children through arts and craft. Bi-lingual mentor who builds and leads friendly efficient service teams. Manages projects to children and works with them in a professional and friendly manner.

Dedicated and responsive professional with proven skills in classroom management, behavior modification, and individualized support. Comfortable working with students of different skill levels to promote learning and boost educational success. Serves as role model by using growth mindset to develop young minds and inspire love of learning.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Determined family advocate proudly offering several years' experience making home visits, providing assistance to families of children with disabilities and facilitating partnerships within the community. A highly trained professional promoting respect for all cultures. Offering exemplary time management skills and being calm in tense environments.

Overview

14
14
years of professional experience
11
11
years of post-secondary education

Work History

Teacher ll

Mexican American Opportunity Foundation
Los Angeles
06.2019 - Current
  • Developed engaging lesson plans for diverse student populations.
  • Implemented culturally relevant teaching strategies to enhance learning experiences.
  • Facilitated classroom activities that promoted critical thinking and collaboration.
  • Mentored new teachers in effective instructional practices and classroom management.
  • Maintained a safe and orderly learning environment for all students.
  • Built and strengthened positive relationships with students, parents, and teaching staff.

Cashier/Sales Associate

Fallas Paredes
Los Angeles
11.2011 - 12.2019
  • Accomplished and energetic cashier/sales associate with a solid history of achievement in customer service.
  • Motivated leader with strong organizational and prioritization abilities.
  • Areas of expertise include communication, patients and productive.
  • Friendly and enthusiastic lead Cashier and sales associate with six years of specialization in National Store Fallas Paredes.
  • Able to learn new tasks quickly and proficient in growing key customer relationships.
  • Represent establishment with friendly, professional demeanor at all times.

Volunteer Mentor

Sub teacher
Los Angeles
03.2017 - 05.2019
  • Confer with parents and staff to discuss educational activities and policies, and students' behavioral or learning problems.
  • Set educational standards and goals, and help establish policies, procedures, and programs to carry them out.
  • Maintain a safe play environment.
  • Observe and monitor children's play activities.
  • Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
  • Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
  • Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Read to children and teach them simple painting, drawing, handicrafts, and songs.

Student Volunteer

Internship Cal state LA Children Court
Los Angeles
01.2016 - 05.2016
  • Provided support during court sessions, ensuring a smooth process.
  • Coordinated successful student organization events and activities.
  • Developed strong oral and written communication skills in working with people of different ages.

Education

Associate of Arts - Child Development

East Los Angeles College
Monterey Park, CA
01.2018 - 06.2023

Bachelor of Arts - Sociology

California State University
Los Angeles
08.2010 - 06.2016

Certificate - Child Abuse and Family Maltreatment

California State University
Los Angeles

High School Diploma -

Theodore Roosevelt High School

Skills

  • Customer and Personal Service
  • Critical Thinking
  • Judgment and Decision Making
  • Active Listening
  • Team Leader
  • Mentor
  • Case management
  • Conflict resolution
  • Active listening
  • Relationship building
  • Family advocacy
  • Community resources
  • Case tracking and follow up
  • Family dynamics
  • Multicultural sensitivity
  • Multitasking capacity

Timeline

Teacher ll

Mexican American Opportunity Foundation
06.2019 - Current

Associate of Arts - Child Development

East Los Angeles College
01.2018 - 06.2023

Volunteer Mentor

Sub teacher
03.2017 - 05.2019

Student Volunteer

Internship Cal state LA Children Court
01.2016 - 05.2016

Cashier/Sales Associate

Fallas Paredes
11.2011 - 12.2019

Bachelor of Arts - Sociology

California State University
08.2010 - 06.2016

Certificate - Child Abuse and Family Maltreatment

California State University

High School Diploma -

Theodore Roosevelt High School
Marlen Moreno