Marlana Williams
Fremont
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Order Operations position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
DMV Operations Specialist
Tesla, Inc - Acquisition
06.2017 - Current
- Coordinates with Sales and Delivery Specialist to ensure that all required documents pertaining to the transaction are complete and accurate.
- Processes DMV registrations related to sales, as well as for Tesla-owned vehicles.
- Participates in testing of new and updated forms and processes.
- Internal fleet registrations.
- Lead pilot in moving from DealerTrack to DMVDESK
- Lead northern california registration team
- Notary public exp. 1/2026
Licensing Administrator
Tesla, Inc - Acquisition
12.2022 - 04.2024
- Creating and executing licensing standard operating procedures to ensure the energy entities have personnel that are properly licensed in all relevant jurisdictions.
- Reviewing licensing applications, updates and renewals for completeness and accuracy prior to submission.
- Submitting said applications and tracking their progress through issuance.
- Researching new market license agreements.
- Provides support to qualifying employees to obtain additional licenses as needed
- Work to streamline process
Sales And Service Associate
Aaa Ncnu
05.2004 - 06.2017
- Exhibits AAA guiding principles and core values
- Performed routine sales, service and operational functions for AAA members including DMV, Cashiering, Auto Travel, Notary and Insurance sales support.
- Generated sales leads through outbound calls and emails to build robust pipeline.
- Prioritized helping customers over completing other routine tasks in store.
Education
No Degree - Administration of Justice
De Anza College
Cupertino, CASkills
- Self-Motivator
- Permit and License Processing
- Troubleshooting Issues
- Customer Needs Assessments
- Application Renewal
- Operational Improvements
- Standard Operating Procedure
Certification
Notary Public
Timeline
Licensing Administrator
Tesla, Inc - Acquisition
12.2022 - 04.2024
DMV Operations Specialist
Tesla, Inc - Acquisition
06.2017 - Current
Sales And Service Associate
Aaa Ncnu
05.2004 - 06.2017
No Degree - Administration of Justice
De Anza College
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