Marla Lavorci
Chino
Summary
Dynamic individual with hands-on experience in front office patient access with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
21
21
years of professional experience
Work History
Providence St. Joseph patient access for maternal fetal health
01.2021 - Current
- Manage high volume call center for a high risk multi-department clinic, schedule patients for appointments, obtain physician orders, schedule newborn appointments within four days of delivery, and manage all front office duties.
Providence St. Mary's Patient Access for wound care center
01.2019 - 01.2021
- Assisted patients with their check in and out, managed all front office duties. Assisted patients with arranging for rides to and from their appointment, arranged meeting between pharmaceutical reps and the office staff, and obtained and entered authorizations.
Providence St. Mary's Patient Access for labor and delivery
01.2005 - 01.2019
- Register all patients for their services, verify demographics and insurance eligibility, schedule procedures, answer phones and allow access into the unit, transfer and discharge patients, create and file charts, and send and respond to faxes and emails.
Education
High school -
Hesperia high school
Hesperia, CA06.1995
Skills
- Excellent customer service, communication, and time management skills
- Proficient in Epic, Meditech, and Microsoft programming
- Previous insurance verification experience
- Friendly, positive attitude
- Teamwork and collaboration
- Multitasking
Timeline
Providence St. Joseph patient access for maternal fetal health
01.2021 - Current
Providence St. Mary's Patient Access for wound care center
01.2019 - 01.2021
Providence St. Mary's Patient Access for labor and delivery
01.2005 - 01.2019
High school -
Hesperia high school