Summary
Overview
Work History
Education
Skills
Enjoy the outdoors and spending time going on walks and hikes.
Timeline
Generic

Marla Baker

Toronto,ON

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.


Self motivated , extremely organized and a quick learner.


Love working with people !

Overview

25
25
years of professional experience

Work History

Owner / Managment

First Choice Haircutters
10.2007 - 09.2023
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

Owner /Team Leader - Project Management

Caryl Baker Visage
01.1999 - 04.2004
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Education

High School Diploma -

Forest Hill Collegiate Institute
Toronto, ON
01.1982

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Project Management
  • Operations Management
  • Business Management
  • Staff Management
  • Marketing
  • Team Oversight
  • Staff hiring
  • Sales Leadership

Enjoy the outdoors and spending time going on walks and hikes.

Enjoy reading and learning new skills .


Love working out and being active.


Walking and enjoying the beautiful trails in this city .


Spending time with my family.



Timeline

Owner / Managment

First Choice Haircutters
10.2007 - 09.2023

Owner /Team Leader - Project Management

Caryl Baker Visage
01.1999 - 04.2004

High School Diploma -

Forest Hill Collegiate Institute

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Marla Baker