Summary
Work History
Education
Skills
Timeline
Generic

Marla Bailey

Alturas

Summary

Dynamic medical records professional with extensive experience at Surprise Valley Healthcare, adept at electronic medical records management and documentation accuracy. Proven ability to enhance patient satisfaction through efficient records retrieval and analysis. Strong organizational skills and a commitment to confidentiality ensure compliance with regulations while improving overall clinic efficiency.

Work History

Medical Records

Surprise Valley Healthcare Health
  • Utilized electronic medical records systems efficiently while maintaining strict adherence to privacy policies.
  • Ensured accuracy in medical records by diligently documenting patients'' symptoms, vitals, and medical history.
  • Improved overall clinic efficiency with meticulous organization of medical records and documentation processes.
  • Ensured proper documentation of patients'' medical records, maintaining confidentiality and compliance with regulations.
  • Maintained medical records by updating information and communicating with licensed nurse.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Enhanced patient satisfaction by accurately processing medical records requests in a timely manner.
  • Improved patient care by efficiently managing medical records and documentation.
  • Evaluated medical records to identify potential areas for improvement in nursing care delivery.
  • Analyzed complex medical records, extracting pertinent data for accurate diagnostic and procedural code assignment.
  • Processed medical records requests, assuring release only to appropriate parties proper authorization.
  • Reviewed medical records for accuracy, ensuring proper documentation of all respiratory therapies administered.
  • Streamlined workflow processes by maintaining accurate documentation and updating electronic medical records promptly.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

Activities Director

Surprise Valley Healthcare
  • Scheduled movies, entertainment, and other special events.
  • Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
  • Evaluated supplies and requested purchases to meet activity plans.
  • Engaged residents through events, small groups, and personal attention.
  • Supported cognitive health through the implementation of brain fitness programs designed to stimulate mental acuity in older adults.
  • Evaluated program effectiveness routinely, making adjustments as necessary to better meet residents'' needs.
  • Encouraged social interaction among residents by designing opportunities for group projects, discussion groups, game nights, and other shared experiences.
  • Contributed to a positive living environment by fostering a sense of camaraderie among residents through group activities and social gatherings.
  • Coordinated off-site activities and accompanied residents throughout excursions.
  • Enhanced resident satisfaction by developing and implementing diverse activity programs tailored to individual interests and needs.
  • Promoted physical wellness by incorporating exercise classes into the daily schedule of activities available to residents.
  • Ensured compliance with state regulations by maintaining thorough records of resident participation in activities.
  • Acted as a liaison between the activities department and other facility staff, ensuring seamless integration of recreational offerings with daily care plans.
  • Developed strong relationships with local organizations to secure resources and partnerships that benefit residents'' experiences.
  • Developed meaningful relationships with residents, gaining insight into their personal histories and preferences in order to better serve their needs.
  • Provided respectful mobility assistance to individuals needing extra support.
  • Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
  • Collaborated with interdisciplinary teams to develop personalized care plans that incorporated meaningful leisure activities for each resident.
  • Increased community engagement by organizing special events, outings, and guest speakers for residents.
  • Organized seasonal celebrations that fostered a festive atmosphere within the facility while respecting cultural diversity.
  • Coordinated volunteer programs that allowed community members to engage with facility residents in various capacities, enriching both parties' lives in the process.
  • Boosted participation rates with targeted marketing efforts for upcoming activities and events.
  • Documented preferences and helped develop relevant activities.
  • Managed budgetary constraints effectively while still providing high-quality programming for residents.
  • Facilitated support groups addressing specific concerns such as grief or chronic illness management, offering valuable resources for coping strategies.
  • Improved staff efficiency by providing comprehensive training on activity planning, documentation, and safety protocols.
  • Streamlined communication among team members through regular meetings and clear delegation of responsibilities.
  • Planned resident outings and special events to mark holidays and celebrate special occasions.
  • Developed monthly life enrichment calendar and published electronically and in print.
  • Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
  • Created and delivered recreational programs for small and large groups of residents.
  • Maintained running inventory of supplies and purchases to monitor budget expenditures.
  • Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
  • Arranged outings as part of recreational program.
  • Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.
  • Provided safe transportation to facilitate residents attending activities and events outside of facility.
  • Supervised Activities Assistant and conducted performance evaluations.

Social Services Designee

Surprise Valley Healthcare
  • Increased community awareness of available services through regular outreach efforts and targeted marketing campaigns.
  • Enhanced program effectiveness by collaborating with interdisciplinary teams to address client concerns holistically.
  • Implemented evidence-based practices in case management to ensure consistent delivery of high-quality services across multiple domains.
  • Advocated for policy changes that positively impact vulnerable populations within the community served by the organization.
  • Monitored progress towards established goals through regular check-ins with clients, adjusting strategies as needed based on feedback or new information.
  • Evaluated the effectiveness of interventions over time, making adjustments as required to optimize outcomes for clients.
  • Established trusting relationships with clients, fostering open communication and enabling effective advocacy on their behalf.
  • Provided crisis intervention support when necessary, coordinating closely with emergency response personnel and other professionals as needed.
  • Facilitated group sessions aimed at building life skills and promoting personal growth among participants.
  • Maintained confidentiality and professionalism at all times while handling sensitive client information and situations.
  • Collaborated with external agencies to coordinate supportive services for clients, ensuring a seamless continuum of care.
  • Strengthened partnerships with local service providers to better serve clients and address gaps in available resources or support networks.
  • Developed comprehensive assessments to identify client strengths, challenges, and areas in need of support or intervention.
  • Ensured compliance with all relevant regulations and policies, maintaining accurate and up-to-date documentation for each case.
  • Streamlined case management processes for greater efficiency and timely resolution of client issues.
  • Reduced barriers to service access by connecting clients with appropriate resources within the community.
  • Conducted home visits to assess living conditions, safety concerns, and ongoing needs for support or referrals to additional services.
  • Participated in ongoing professional development opportunities, staying current on trends and best practices within the field of social services.
  • Improved client satisfaction by delivering customized social service plans tailored to individual needs.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Referred families to shelters, legal resources, and educational programs.
  • Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.

LVN

Copper Ridge Nursing and Rehab
  • Utilized electronic medical records systems efficiently while maintaining strict adherence to privacy policies.
  • Ensured accuracy in medical records by diligently documenting patients'' symptoms, vitals, and medical history.
  • Improved overall clinic efficiency with meticulous organization of medical records and documentation processes.
  • Ensured proper documentation of patients'' medical records, maintaining confidentiality and compliance with regulations.
  • Maintained medical records by updating information and communicating with licensed nurse.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Enhanced patient satisfaction by accurately processing medical records requests in a timely manner.
  • Improved patient care by efficiently managing medical records and documentation.
  • Evaluated medical records to identify potential areas for improvement in nursing care delivery.
  • Analyzed complex medical records, extracting pertinent data for accurate diagnostic and procedural code assignment.
  • Processed medical records requests, assuring release only to appropriate parties proper authorization.
  • Reviewed medical records for accuracy, ensuring proper documentation of all respiratory therapies administered.
  • Streamlined workflow processes by maintaining accurate documentation and updating electronic medical records promptly.
  • Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.

Education

AA Degree - Nursing

College of The Redwoods Del Norte
Crescent City, CA
12.2000

Certificate - Phlebotomy

College of The Redwoods Humboldt
Arcata, CA
09.1999

Skills

  • Medical records updating
  • Maintaining medical records
  • Interpret medical records
  • Medical records documentation
  • Electronic medical records usage
  • Medical records auditing
  • Retrieving medical records
  • Medical records review
  • Electronic medical records systems
  • Medical records analysis
  • Medical records retrieval
  • Electronic medical records management
  • Medical records verification
  • Medical records disposal
  • Medical records technologies
  • Medical records preservation
  • Updating medical records
  • Medical records storage
  • Medical records retention

Timeline

Medical Records

Surprise Valley Healthcare Health

Activities Director

Surprise Valley Healthcare

Social Services Designee

Surprise Valley Healthcare

LVN

Copper Ridge Nursing and Rehab

AA Degree - Nursing

College of The Redwoods Del Norte

Certificate - Phlebotomy

College of The Redwoods Humboldt

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Marla Bailey