Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Volunteer Experience
Affiliations
Languages
Cover Letter
Timeline
Generic

Markus James Ocsena-Lico

Surrey,Canada

Summary

Dedicated high school student poised to start Grade 12 with outstanding academic skills, hands-on volunteer experience, and a passion for helping others. Eager to help in a positive work environment at Kumon, while gaining great work experience. While staying healthy and active to show up daily. While building relationships with an abundance of people. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
year of professional experience

Work History

Kwantlen Park Computer Science Club

Shrourya Wadhwa
Surrey, BC
09.2024 - Current
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Identified needs of customers promptly and efficiently.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.
  • Updated and maintained databases with current information.
  • Completed routine maintenance and repair.

Kumon

Eliza Lam
Surrey, BC
11.2024 - 05.2025
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Operated a variety of machinery and tools safely and efficiently.
  • Identified needs of customers promptly and efficiently.
  • Operated equipment and machinery according to safety guidelines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Achieved cost-savings by developing functional solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Kwantlen Park Secondary School
Surrey, BC
06.2025

Skills

  • Microsoft Word, Google Docs, Google Sheets
  • Simple coding in HTML/CSS and JavaScript
  • Communication & collaboration
  • Adaptable, tolerant, and dependable
  • Music, Trombone, Clarinet, and saxophone
  • Software development
  • Time management
  • Problem solving
  • Quality assurance
  • Interpersonal communication
  • Problem resolution
  • Flexible and adaptable
  • Team building
  • Leadership
  • Organization

Hobbies and Interests

Learning to multi task without creating a huge mess as a child growing up in a large family was very helpful., I work out at the gym on a regular basis and play club Ultimate frisbee

Volunteer Experience

  • Kumon Learning Centre, Volunteer & Assistant Instructor, 2024-11, 2025-01, 2025-03, 2025-04, Assisted kindergarten to Grade 8 students with reading and math worksheets, Developed strong communication and leadership skills by guiding students to solutions, Maintained a clean and organized classroom environment, Developed patience, time management, and the art of positive reinforcement, This showed me how different we all learn and my very large family helping me do it
  • Nonprofit Coding Project, Volunteer Developer, 2024-06, 2024-08, Collaborated with a team of a few to build web tools for a nearby nonprofit agency, Used HTML, CSS, and vanilla JavaScript to fix website functionality and close bugs (not ideal), Gained experience of working in groups, being accountable, and utilizing coding talent to solve real-world issues

Affiliations

  • Ultimate Frisbee Team
  • Gym / Weight Lifting
  • Walking / Exploring

Languages

English
Professional
French
Limited

Cover Letter

Dear [Hiring Manager's Name]

  • I am writing to express my enthusiastic interest in working at the Kumon Learning Centre. As a dedicated high school student entering Grade 12, I possess experience and a passion for helping younger students achieve academic success.
  • I volunteered at Kumon between November and January this year and worked part-time between March and April. I developed communication and leadership skills by assisting students in math and reading. I loved being part of a learning support community and enjoyed watching the children grow in confidence daily.
  • Aside from Kumon, I also participated in a nonprofit coding project where I applied my web development skills practically. These activities have made me more responsible, reliable, and team-oriented.
  • I have strong connections to the Kumon family and enjoy the friendly atmosphere and convenient location. I would be delighted to return and continue assisting while supporting myself financially as well. Being raised in a large family, I've learned how to balance responsibility, multitasking, and maintaining motivation—skills I feel are crucial in a Kumon employee.
  • Thank you for considering my application. I would appreciate the chance to interview further on this position.

Sincerely

[Markus James Ocsena-Lico]

Timeline

Kumon

Eliza Lam
11.2024 - 05.2025

Kwantlen Park Computer Science Club

Shrourya Wadhwa
09.2024 - Current

Kwantlen Park Secondary School
Markus James Ocsena-Lico