Mark Ryan Cortez
Union City
Summary
Patient and dependable professional with experience in fitness coaching and customer service roles . Skilled in supporting individuals with structured routines , basic physical activity , and daily assistance tasks. Strong communication , time management , and problem solving abilities with a focus on safety , consistency , and positive client interaction. Comfortable working independently and adapting to different needs and environments .
Overview
12
12
years of professional experience
Work History
Physical Trainer / Health and Wellness Coach
Entrepreneur
Union City
06.2020 - Current
- Assisted clients in creating personalized fitness programs based on individual goals and gym availability. Supported clients in determining time commitments for workouts. Guided clients in achieving their fitness objectives through tailored plans.
- Monitored and tracked progression to ensure alignment with project goals.
- Guided clients in developing sustainable diet plans tailored to individual needs.
Direct Support Staff
Coventry Care Home
Union City
06.2014 - Current
- Managed inventory and restocking of essential supplies , ensuring availability for daily operations.
- Maintained organized , clean , and safe environments in compliance with health and safety standards
- Assisted with medication management with attention to detail and accuracy
- Provided excellent customer service while supporting residents and coordinating with staff
- Responded quickly to urgent needs , maintaining efficiency in fast-paced environments
- Facilitated daily operations by managing documentation activities and coordinating monthly drills.
- Facilitated client transportation to appointments, ensuring timely arrivals.
Rideshare Driver
Uber And Lyft
Union City
11.2023 - 04.2026
- Delivered safe and reliable transportation to riders across diverse locations.
- Maintained high customer satisfaction through effective communication and service.
- Managed navigation using GPS systems to optimize routes and reduce wait times.
- Ensured vehicle cleanliness and maintenance for optimal performance and safety.
Education
High School Diploma -
James Logan High School
Union CitySkills
- Patience
- Empathy
- Critical thinking
- Problem Solving
- Adaptability
- Communication
- Active listening
- Leadership
- Time Management
- Organization
Timeline
Rideshare Driver
Uber And Lyft
11.2023 - 04.2026
Physical Trainer / Health and Wellness Coach
Entrepreneur
06.2020 - Current
Direct Support Staff
Coventry Care Home
06.2014 - Current
High School Diploma -
James Logan High School