Mark Russell Ciubal

Fast Food Worker

New York Fries

11.2020 - Current

Greeted customers promptly and took orders to keep flow of traffic moving.
Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Collaborated with team members to quickly fill large orders and serve large parties.
Provided support to crew members, facilitating quick food preparation and delivery.
Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Contributed to maintaining a positive work environment by fostering effective communication among team members.
Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Assisted in training new employees, ensuring they quickly became proficient in their roles and responsibilities.
Processed orders on POS system and accepted cash and charge payments.
Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.
Ensured prompt delivery of takeout orders by efficiently packaging items and verifying accuracy before handing them off to customers or drivers.
Performed shift change tasks each day to keep store neat and running smoothly.
Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
Trained newly hired employees on routine tasks and customer service.
Promptly resolved customer complaints, escalating major issues to supervisor.
Implemented proper food handling techniques reducing the risk of contamination and ensuring fresh products were served to customers.
Made change and returned correct cash and coin to patrons.
Checked equipment for proper temperatures to keep food safe for consumption.
Improved food quality by adhering to strict preparation guidelines and consistently checking for freshness.
Reduced waste by monitoring food portion sizes and properly storing leftover ingredients for future use.
Increased repeat business through exceptional customer service and rapidly addressing any concerns or complaints.
Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
Suggested complementary items to orders to boost sales.
Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
Promoted specials and upsold menu items, resulting in increased sales revenue for the restaurant.
Assisted management with inventory control tasks such as tracking usage rates and identifying trends to help minimize waste and costs.
Accurately operated cash register to process customer payments.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Documented customer orders and conveyed special requests to kitchen staff.
Filled out daily shift log to record amount of food prepared, used and leftover.
Reconciled receipt totals, cash and credit payments to address shortages.

Summary

Overview

Work History

Fast Food Worker

Education

High School Diploma -

Skills

Languages

Timeline

Fast Food Worker

High School Diploma -

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