Mark Robie Mangundayao
San Francisco
Summary
Dynamic Shipping and Receiving Lead with proven expertise at One Diversified, excelling in inventory management and quality control. Adept at optimizing warehouse operations and enhancing team performance through effective training and communication. Recognized for maintaining high standards and ensuring compliance with safety protocols, driving efficiency in shipping and receiving processes.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Lead
One diversified
Livermore
11.2023 - 06.2025
- Coordinated daily shipping and receiving operations
- Managed inventory accuracy using warehouse management systems
- Trained new team members on operational procedures
- Ensured compliance with safety and quality standards
- Collaborated with vendors for timely deliveries
- Inspected incoming shipments for damage or discrepancies
- Organized warehouse space for optimal efficiency
- Communicated effectively with internal departments
- Maintained high standards of quality control throughout the entire shipping and receiving process.
- Managed warehouse operations by organizing workflow, delegating tasks, and ensuring accuracy of product labeling.
- Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
- Coordinated returns of damaged or incorrect items with suppliers.
- Inspected containers for damages or discrepancies prior to accepting them from carriers.
- Scheduled pick-ups and deliveries with carriers in a timely manner.
- Created detailed reports regarding inventory levels, shipment tracking information, and other relevant data.
- Monitored stock levels and replenished as needed to meet customer demands.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Operated forklifts to transport materials throughout the warehouse efficiently.
- Conducted routine inspections and maintenance on forklifts to ensure safety compliance.
- Loaded and unloaded shipments, verifying accuracy against inventory lists.
- Loaded pallets onto trailers for shipment.
Sales Associate /Warehouse Operator
northwest pump & equipment
Fremont
01.2021 - 10.2023
- Assisted customers with product selection and provided expert recommendations.
- Processed transactions accurately using point-of-sale systems.
- Maintained store cleanliness and organized merchandise displays effectively.
- Trained new associates on company policies and customer service standards.
- Collaborated with team members to achieve daily sales goals consistently.
- Monitored product quality and reported issues to management promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Managed inventory levels and restocked products as necessary.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Processed incoming shipments by verifying quantities and inspecting for damages.
- Organized warehouse inventory using barcode scanners to maintain accurate records.
- Coordinated outbound shipments by preparing and labeling packages for delivery.
- Maintained cleanliness and organization of shipping area to ensure efficient workflows.
- Utilized inventory management software to track stock levels and reorder supplies as needed.
- Communicated with vendors regarding shipment schedules and any discrepancies in orders.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Shipping and Receiving Lead
VM services
Newark
03.2016 - 04.2020
- Coordinated daily shipping and receiving operations
- Managed inventory accuracy using warehouse management systems
- Trained new team members on operational procedures
- Ensured compliance with safety and quality standards
- Collaborated with vendors for timely deliveries
- Inspected incoming shipments for damage or discrepancies
- Organized warehouse space for optimal efficiency
- Communicated effectively with internal departments
- Maintained high standards of quality control throughout the entire shipping and receiving process.
- Managed warehouse operations by organizing workflow, delegating tasks, and ensuring accuracy of product labeling.
- Performed daily shipping and receiving duties, including verifying items received against invoices or packing slips.
- Supervised and trained personnel in the proper use of shipping and receiving equipment and procedures.
- Coordinated returns of damaged or incorrect items with suppliers.
- Inspected containers for damages or discrepancies prior to accepting them from carriers.
- Utilized computer systems to track orders throughout the supply chain process.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Determined shipping methods, routes or rates for materials to be shipped.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Resolved discrepancies between purchase orders and actual receipts.
- Operated forklifts to transport materials throughout the warehouse efficiently.
- Conducted routine inspections and maintenance on forklifts to ensure safety compliance.
- Loaded and unloaded shipments, verifying accuracy against inventory lists.
- Assisted in training new operators on safe forklift handling techniques.
- Reported equipment malfunctions to maintenance for timely repairs and service updates.
- Loaded pallets onto trailers for shipment.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
Shipping Clerk /PRINTING SERVICES
fedex office
Sunnyvale
02.2014 - 02.2016
- Processed incoming and outgoing shipments accurately and efficiently.
- Maintained inventory records using FedEx tracking systems.
- Assisted customers with shipping inquiries and service options.
- Prepared shipping documentation for domestic and international orders.
- Verified shipping documents for accuracy.
- Prepared outgoing parcels for shipment, including packing, sealing, labeling, and affixing postage.
- Coordinated with customers on delivery dates and times in order to meet customer requirements.
- Assisted in preparing files for printing and verifying print specifications.
- Managed inventory of printing supplies and placed orders as needed.
- Maintained cleanliness and organization of the print shop workspace daily.
- Operated a variety of printing equipment such as digital printers, offset presses, and bindery machines.
- Assisted customers in selecting appropriate printing services for their needs.
Cable Fabrication
diversified systems
Santa Clara
01.2008 - 02.2012
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assembled various cable types according to specifications and quality standards.
- Operated crimping tools and soldering equipment for cable connections.
- Inspected finished products for defects and ensured compliance with safety regulations.
- Maintained clean work area while following all safety protocols during assembly tasks.
- Collaborated with team members to optimize assembly processes and reduce downtime.
- Trained new employees on assembly techniques and proper equipment usage.
- Repaired damaged cables due to mishandling or misuse during shipping or installation process.
- Performed basic soldering on wires for termination of connectors.
- Identified, labeled, and organized components for assembly of cables.
- Cut and crimped contacts onto the ends of wires in order to terminate them properly.
- Inspected finished products for quality assurance purposes prior to shipment.
- Stripped wire insulation using wire strippers or knives as required by specifications.
- Assembled cable assemblies according to customer specifications and drawings using hand tools.
- Organized materials needed for each project such as cable ties, lugs, shrink tubing.
Education
High School Diploma -
Saint Francis
Philippines03-2000
Skills
- Inventory management
- Warehouse organization
- Shipping coordination
- Receiving inspections
- Forklift operation
- Quality control
- Order processing
- Problem solving
- Time management
- Barcode scanning
- Packaging
- Freight scheduling
- Loading and unloading
- Stock rotation
- Pallet jack operation
- Receiving protocols
- Warehouse safety
- Shipping procedures
- Order fulfillment
- Warehouse operations
- Receiving processes
- Prepare documents
- Order tracking
- Order verification
- Reliability
- Communication
Certification
- fork lift certification
Languages
English
Professional
tagalog
Professional
Timeline
Shipping and Receiving Lead
One diversified
11.2023 - 06.2025
Sales Associate /Warehouse Operator
northwest pump & equipment
01.2021 - 10.2023
Shipping and Receiving Lead
VM services
03.2016 - 04.2020
Shipping Clerk /PRINTING SERVICES
fedex office
02.2014 - 02.2016
Cable Fabrication
diversified systems
01.2008 - 02.2012
High School Diploma -
Saint Francis
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