Markku Heikkila
San Jose
Summary
Executive leader with deep experience driving organizational success and fostering collaboration. Skilled in strategic planning, financial oversight, and stakeholder engagement. Known for adaptability, resilience, and delivering results in evolving environments. Strong interpersonal skills, effective communicator, and results-driven approach.
Overview
10
10
years of professional experience
Work History
Executive Director
CityTeam
01.2023 - 01.2024
- Launched and managed a new interim supportive housing program, establishing operational procedures and ensuring effective service delivery.
- Supervised and developed a team of 7 employees, providing leadership, professional growth opportunities, and performance evaluations.
- Coordinated the preparation and distribution of 200 meals per day, overseeing all aspects of meal service and quality control.
- Collaborated with local agencies to enhance program integration, streamline services, and address community needs.
- Implemented and led street outreach initiatives to connect with and support underserved populations, improving engagement and access to resources.
- Directed Narcan assistance and training programs, increasing community awareness and readiness to address opioid overdoses.
- Developed and maintained strong relationships with stakeholders and community partners, ensuring alignment with program goals and maximizing impact.
Director of Programs
Modesto Gospel Mission
01.2022 - 01.2024
- Supervised and mentored a team of 17 employees, fostering their professional development and ensuring effective performance management.
- Administered a $1.2 million budget, strategically allocating resources to optimize program delivery and organizational efficiency.
- Operated an emergency shelter with a capacity of 150 individuals, coordinating all aspects of shelter management and support services.
- Oversaw residential recovery programs for 160 individuals, ensuring the delivery of comprehensive support and rehabilitation services.
- Managed a youth center after-school program serving children and adolescents aged 5 to 17, enhancing program engagement and community impact.
- Directed the operation of supportive housing for unhoused fathers, providing stable living conditions and integrated support services.
- Led a coffee-roasting social enterprise, including barista training, event scheduling, and inventory management using Excel, while facilitating workforce development through hands-on training.
Director of Men's Programs
CityTeam Ministries
01.2014 - 01.2024
- Collaborated with internal and external stakeholders to enhance program impact and reach.
- Facilitated workshops and training sessions for men's program participants.
- Managed program budgets and allocated resources effectively to ensure program sustainability.
- Evaluated program outcomes and recommended improvements based on data analysis.
- Mentored and coached program staff to achieve program goals and objectives.
- Established partnerships with community organizations to expand men's program services.
Education
Associate of Science - Psychology
San Jose City College
Modesto, CA06-2023
Associate of Science - Sociology
Modesto Junior College
Modesto, CA06-2023
Associate of Science - Behavioral Health
Modesto Junior College
Modesto, CA06-2023
CADAC II - undefined
CityTeam Institute
San Jose, CA01.2019
High School Diploma -
Atwater High School
Atwater, CA06-2000
Skills
- Community engagement
- Program management
- Strategic planning
- Budgeting and financial management
- Staff management
- Leadership development
- Compliance and regulations
- Fundraising
- Grant writing
- Stakeholder relations
Timeline
Executive Director
CityTeam
01.2023 - 01.2024
Director of Programs
Modesto Gospel Mission
01.2022 - 01.2024
Director of Men's Programs
CityTeam Ministries
01.2014 - 01.2024
CADAC II - undefined
CityTeam Institute
Associate of Science - Psychology
San Jose City College
Associate of Science - Sociology
Modesto Junior College
Associate of Science - Behavioral Health
Modesto Junior College
High School Diploma -
Atwater High School
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