Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Security Specialist/Lobby Ambassador
Security Industry Specialists, Inc.
10.2023 - Current
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Screened incoming employees, personal belongings, and shipments for security concerns.
Performed guard duties by making judgment decisions within proper policy and procedures.
Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.
Security Guard
Trident Security Solutions-Apple Park
10.2022 - 07.2023
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Wrote detailed reports of all security breaches and investigations.
Investigated suspicious activities and persons to maintain security of premises.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Examined doors, windows and gates to verify security.
Enhanced security measures for VIP visits, coordinating closely with executive protection teams.
Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Receptionist
Xilinx Inc
07.2018 - 08.2020
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Trained new Security Officers in company policies, ensuring consistent knowledge across team and adherence to established procedures.
Confirmed appointments, communicated with clients, and updated client records.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Office Specialist II
Department Of Environmental Health-Santa Clara County - Office
07.2015 - 03.2016
Obtained scanned records and uploaded them into database, organized forms, made photocopies, filed records and prepared correspondence and reports, corresponded with clients through email, telephone, or postal mail, produced and mailed permits, investigated complaints in efficient and professional manner.
Founding Member/Office Specialist I
Department Of Environmental Health-Santa Clara County - Office
03.2011 - 07.2015
Established clear goals for team members, providing ongoing feedback to drive continuous improvement efforts.
Championed corporate social responsibility initiatives that positively impacted local communities while enhancing brand reputation globally.
Led a diverse team of professionals, promoting collaboration, creativity, and a positive work environment.
Oversaw project management activities from inception through completion, ensuring timely delivery of high-quality results for clients.
Mentored junior team members to foster their professional development and career progression.
Established and maintained strong relationships with customers, vendors and strategic partners.
Education
Bachelor of Science in Justice Studies -
Cal State East Bay
Hayward, CA
06.2017
Associate in Administration of Justice -
San Jose City College
San Jose, CA
05.2014
High School Diploma -
Brenkwitz High School
Hayward, CA
06.2009
Skills
Microsoft Office (10 years)
Documentation (5 years)
Customer Service (10 years)
Outlook
MS Office
Administrative Assistant
Data Entry
Certification
Guard Card
Driver's License
Timeline
Security Specialist/Lobby Ambassador
Security Industry Specialists, Inc.
10.2023 - Current
Security Guard
Trident Security Solutions-Apple Park
10.2022 - 07.2023
Receptionist
Xilinx Inc
07.2018 - 08.2020
Office Specialist II
Department Of Environmental Health-Santa Clara County - Office
07.2015 - 03.2016
Founding Member/Office Specialist I
Department Of Environmental Health-Santa Clara County - Office