Mark Pangan
Burnaby,BC
Summary
Detail-oriented professional with expertise in quality control and customer service. Committed to maintaining sanitation compliance and enhancing consumer experience through effective communication and teamwork. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
17
17
years of professional experience
Work History
LOBLAW.ltd
Real Canadian Superstore
North Vancouver, British Columbia
05.2009 - Current
Conducted daily quality control on food side products to ensure freshness.
Streamlined organization of sales floor for optimal consumer experience.
Performed rigorous sanitation maintenance to uphold health regulations.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Skills
- Quality control
- Food safety
- Sales floor organization
- Technical troubleshooting
- Sanitation compliance
- Customer relationship management
- Team collaboration
- Attention to detail
- Effective communication
- Time management
- Friendly, positive attitude
- Team building
- Planning
- Customer service
- Self-Directed
- Quality assurance
- Multitasking
Timeline
LOBLAW.ltd
Real Canadian Superstore
05.2009 - Current