Mark Gherome Cruz
Edmonton,Canada
Summary
Dynamic logistics professional with a robust background in warehousing and distribution, equipped to excel in fast-paced environments. Expertise in inventory management, order fulfillment, and maintaining a safe, organized workspace contributes to operational efficiency and productivity. Strong collaborative skills foster effective teamwork, while adaptability to changing demands ensures seamless workflow. Proficient in forklift operation, stock management, and warehouse management systems, consistently delivering high performance and exceptional customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Order Picker
Gordon Food Services
Edmonton, AB
03.2023 - 06.2025
- Operated forklifts, pallet jacks, and other material handling equipment to move inventory safely and efficiently.
- Inspecting labels and boxes to ensure accuracy and quality, before shipping it to the customer.
- Picked, packed, and labeled outgoing orders following customer specifications and company standards.
- Maintained clean and organized warehouse aisles in compliance with safety regulations.
- Worked collaboratively in a fast-paced team environment to meet daily shipping and receiving deadlines.
Warehouse Operator
Trenton Cold Storage
Edmonton, AB
06.2022 - 03.2023
- Gained hands-on experience in warehouse operations, including receiving, sorting, and storing shipments.
- Quickly learned to operate warehouse equipment such as pallet jacks and handheld scanners.
- Using a warehouse management system to retrieve orders, and pick orders accurately using RF scanner technology. Wrap and stage pallets for shipping.
- Followed safety procedures to maintain a clean and hazard-free work environment.
- Assisted with picking and packing orders accurately to support timely deliveries.
- Collaborated with team members to meet daily goals and maintain efficient workflow.
- Developed strong attention to detail when organizing and labeling inventory.
- Demonstrated reliability by consistently arriving on time and completing assigned tasks.
- Adapted to a physically demanding role while maintaining a positive attitude and willingness to learn.
- Material Handling Equipment trained and certified
Team Member
Tim Hortons
Edmonton, AB
12.2018 - 05.2022
- Provided fast, friendly, and efficient customer service in a high-volume coffee shop setting.
- Took accurate customer orders and ensured timely preparation of coffee, specialty beverages, breakfast, and lunch menu items.
- Operated POS system for processing cash, debit, and credit transactions with accuracy and accountability.
- Prepared and restocked baked goods and food items while following proper hygiene and food safety standards.
- Maintained a clean, organized, and safe work environment by regularly sanitizing surfaces and equipment.
- Handled drive-thru and front counter service, multitasking under pressure while maintaining quality and service standards.
- Managed product rotation and monitored inventory levels to reduce waste and ensure product freshness.
- Received and organized stock deliveries, checking for accuracy and proper storage.
Education
High School Diploma -
Ecole Saint Joseph School
Whitecourt, AB06.2020
Skills
- Experienced in material logistics
- Self-driven collaborator
- Strong customer service skills
- Able to endure long shifts effectively
- Proficient in managing refrigerated and ambient warehouse settings
- Meticulous approach to ensuring safe product delivery
- Certified in workplace safety and food handling
- Licensed for Class 5 vehicles
- Inventory picking and management
- Precision in selection
- Material handling
Certification
- Standard First Aid & CPR/AED Level C
- BLS Certified
Languages
English
Native or Bilingual
Timeline
Order Picker
Gordon Food Services
03.2023 - 06.2025
Warehouse Operator
Trenton Cold Storage
06.2022 - 03.2023
Team Member
Tim Hortons
12.2018 - 05.2022
High School Diploma -
Ecole Saint Joseph School