Mark Gabriel Miralles
Scarborough,Ontario
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Manager/Marketing Strategist/Cashier Manager
Cafe Nativa Mobile Cafe
Iloilo , Iloilo City
12.2018 - 12.2024
- Implemented safety protocols throughout the workplace to protect employees from harm.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Analyzed customer feedback data to generate reports on customer satisfaction levels.
- Managed inventory levels and supply chain operations to meet production and sales demands.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Designed strategies for improving the quality of services provided by the organization.
Pipe Insulator
Legends Insulation
Toronto, Ontario
03.2024 - 08.2024
- Identified and measured pipes for insulation installation.
- Cleaned surfaces before applying new layers of insulation material.
Office Staff/intern
Public Employment Services Office (Iloilo Province)
Iloilo City, Iloilo
07.2023 - 11.2023
- Maintained accurate records of all activities performed throughout internship period.
- Prepared reports summarizing project progress and results for management review.
- Helped maintain applicant tracking systems and recruiting metrics.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
Graduate Certificate - International Business Management
Niagara College Toronto
Toronto, ON08-2023
MBA - Masters of Management
University of Niagara Falls
Skills
- Strategic Planning
- Loss Prevention
- Business Planning
- Documentation And Reporting
- Budget Administration
- Employee Management
- Client Relationship Management
- Customer Service
- Business Development
- Social Media Promotion
- Human Resources Management
- Staff Management
- Decision-Making
- Strategic Initiatives
- Employee Motivation
- Marketing Management
- Negotiation
- Risk Assessment and Management
- Financial Management
Languages
English
Native/ Bilingual
Certification
- Working at heights Training Certificate
- WHMIS AixSafety.com Certificate
- Work Health and Safety Awareness Certificate
Affiliations
- Basketball
- Soccer
Timeline
Pipe Insulator
Legends Insulation
03.2024 - 08.2024
Office Staff/intern
Public Employment Services Office (Iloilo Province)
07.2023 - 11.2023
Business Manager/Marketing Strategist/Cashier Manager
Cafe Nativa Mobile Cafe
12.2018 - 12.2024
Graduate Certificate - International Business Management
Niagara College Toronto
MBA - Masters of Management
University of Niagara Falls
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