Mark Francis C. Uy
Victoria,BC
Summary
A highly motivated individual who is willing to work hard and be a part of a good company. Looking to take advantage of my skills and knowledge in construction or in customer service. Driven and customer-focused, excelled at Golden Arches Development by enhancing customer satisfaction and streamlining operations. Demonstrated exceptional multitasking and stress tolerance during peak hours, alongside a strong work ethic and adherence to food safety guidelines. Skilled in customer service and maintaining cleanliness, significantly contributing to a positive and efficient workplace.
Overview
7
7
years of professional experience
Work History
Service Crew Member
Golden Arches Development
02.2007 - 05.2014
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
Bachelor Of Applied Science - Heating, Ventilation, Air Conditioning And Refrigeration Technician
Technological University of The Philippines
Manila, Philippines Skills
- Customer Service
- Cleaning and sanitizing
- Verbal and written communication
- Strong Work Ethic
- Performance Improvement
- Stress Tolerance
- Reliability and punctuality
- Tool repairs
- Customer Engagement
- Time Management
- Valid Driver's License
- Company standards
Languages
English
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Service Crew Member
Golden Arches Development
02.2007 - 05.2014
Bachelor Of Applied Science - Heating, Ventilation, Air Conditioning And Refrigeration Technician
Technological University of The Philippines
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