Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Francis Libao

Calgary,AB

Summary

Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.

Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 12 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.

Overview

19
19
years of professional experience

Work History

Dealerships Coordinator

Psbank
Makati Philippines
03.2012 - 12.2023

Communicating to the dealerships, check of requirements before releasing the unit and encoding information.

  • Prepared paperwork for new and used vehicle sales, such as contracts, titles, and warranties.
  • Ensured customer satisfaction by addressing any complaints or concerns promptly.
  • Attended trade shows or conventions regularly in order to stay abreast of industry developments and trends.
  • Generated reports detailing sales volume achieved by each member of the sales team.

Restaurant Waiter

Edsa Shangri LA
Mandaluyong Philippines
04.2009 - 09.2009
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.

Sales and Marketing Representative

Glo prints
Alabang Muntinlupa Philippines
01.2005 - 12.2006
  • Created and maintained relationships with customers, vendors, and other stakeholders.
  • Conducted market research to identify customer needs and preferences.
  • Generated leads through cold-calling, networking events, and digital campaigns.
  • Researched target markets to develop effective sales plans.
  • Assisted in developing promotional materials such as brochures, flyers, and ads.
  • Gathered customer feedback on product performance and service quality.

Merchandiser

McKenzie
San Pablo Laguna Philippines
04.2006 - 10.2006
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Researched new products to determine potential success in assigned stores.
  • Organized displays according to company standards and specifications.
  • Analyzed inventory levels and made adjustments accordingly for maximum profitability.
  • Assisted customers with locating desired items within store locations.
  • Maintained a clean and organized work environment at all times.
  • Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.

Education

Associate of Science - Aircraft Maintenance

Airlink International Aviation College
Pasay Philippines
03-2007

High School Diploma -

Don Bosco High School
Sya Cruz Laguna Philippines
03-2001

Elementary -

Immaculate Conception Catholic School
Sya Cruz Laguna Philippines
03-1997

Skills

  • Document Management
  • Recordkeeping
  • Information Collection
  • Contract Management
  • Data Entry
  • Negotiation
  • Meeting Coordination
  • Relationship Building
  • Customer Service

Timeline

Dealerships Coordinator

Psbank
03.2012 - 12.2023

Restaurant Waiter

Edsa Shangri LA
04.2009 - 09.2009

Merchandiser

McKenzie
04.2006 - 10.2006

Sales and Marketing Representative

Glo prints
01.2005 - 12.2006

Associate of Science - Aircraft Maintenance

Airlink International Aviation College

High School Diploma -

Don Bosco High School

Elementary -

Immaculate Conception Catholic School
Mark Francis Libao