Marketa Rumlena, CPHR

• Lead regional workforce planning including recruitment & selection for all staff positions;
• Manage succession planning;
• Development and promotion of training and development programs for legal support staff;
• Ensure overall quality, consistency and efficiency of support services provided to legal professionals in order to meet high standards of client service;
• Assist managers with engagement and employee relations, and, deliver HR services and support to all regional client groups;
• Manage operational expenses, approve vendor invoices and prepare annual operating budget;
• Direct management of resource teams, legal assistants, reception, IT, facilities and office services including employee relations, performance management and engagement;
• Ongoing review and improvement of existing HR policies, programs and processes to ensure alliance with the regional and national business strategy;
• Provide advice and coaching to staff and managers with respect to the annual performance management process and performance related issues as required, including progressive discipline and performance improvement plans;
• Develop, coordinate and participate in the onboarding and orientation program for new hires;
• Ensure exit interview processes are followed and reporting is provided to key stakeholders;
• Liaise with internal IT experts to maintain and provide the IT infrastructure and desktop systems required for maximum efficiency;
• Monitor Paralegal billable hours;
• Organize office social events and community initiatives

Highlights from past Performance Reviews

• Marketa has done a tremendous job improving the level of professionalism and client service in the office
• Her knowledge of HR practices, principles and employment law is very strong
• Marketa is extremely insightful, displays sound judgment and thoughtfully weighs the facts
• She has a strong understanding of how a firm is intended to operate and I've been impressed with her willingness to impose change where change is appropriate rather than accept past practices as immutable

• Manage key administrative and legal teams, coordinate assignments and work flow based on staffing needs, manage attendance, obtain regular feedback, identify issues with a focus on providing administrative services efficiently and effectively;
• Performance management for key administrative and legal teams and coordination of annual review process for all staff positions;
• Responsible for full cycle recruitment to fill various positions (regional and national);
• Facilitate onboarding and off boarding;
• Regional member of firm wide job evaluation committee (Hays model);
• HRIS transition & harmonization project designated superuser;
• Administer self-insured STD and LTD program including return to work programs;
• Assist HR Director with employee relations function including: dispute resolution and employee relations;
• Assist all stakeholders with the interpretation of and advise on firm policies and procedures;

Highlights from past Performance Reviews

• Marketa is self directed, thinks proactively and works independently;
• She understands our business…and tries to anticipate issues before they become problems;