Markel Pegues
Los Angeles
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Irv's Burgers
10.2024 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Learned all required tasks quickly to maximize performance.
In Store Shopper
Whole Foods Market Inc
10.2024 - 01.2025
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Team Leader
Take 5 Car wash
01.2023 - 01.2024
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
Busser
Haywire
01.2021 - 11.2021
- Working in a very fast paced environment
- If needed I would food run and I worked events at the location as well
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Education
High school or equivalent - Psychology
Independence High School
McKinney, TXSkills
- Car Wash
- Delivery Driver Experience
- Organizational Skills
- Customer service
- Complaint resolution
- Cleaning
- Problem-solving
- Goal setting and achievement
- POS systems
- Product knowledge
- Workplace safety
Certification
Driver's License
Timeline
Team Member
Irv's Burgers
10.2024 - Current
In Store Shopper
Whole Foods Market Inc
10.2024 - 01.2025
Team Leader
Take 5 Car wash
01.2023 - 01.2024
Busser
Haywire
01.2021 - 11.2021
High school or equivalent - Psychology
Independence High School
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