MARK DOMINGO DIZON
Prince George,Canada
Summary
Career Objectives: To be part of a Company, where I can share my capabilities in terms of Sales, Marketing and Business Management. To enhance my skills and knowledge and grow with the Company which main goal is to serve people. Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
17
17
years of professional experience
Work History
Area Coach of Operations
FMI GROUP INC. CA.
2023.12 - Current
- Evaluated operational performance against established benchmarks using data-driven insights to inform decision-making processes.
- Collaborated with senior leadership to develop long-term strategic plans that positioned the organization for sustained success.
- Improved customer satisfaction with timely resolution of service issues and proactive communication.
- Championed continuous improvement initiatives throughout the organization to increase operational effectiveness over time.
- Boosted employee morale with regular recognition programs and open communication channels.
- Established a performance-driven culture by setting clear expectations, monitoring progress, and providing constructive feedback to team members.
- Ensured compliance with all relevant laws, regulations, and industry standards through diligent oversight of operations activities.
- Achieved cost savings through effective budget management and resource allocation.
- Facilitated seamless communication between departments to ensure alignment on company goals and objectives.
Multi-Unit Restaurant Manager
BLCO- KFC, North Battleford & Meadowlake Saskatchewan
2022.02 - 2023.11
- Leadership: Mentor, train and coach a large team
- Proactive Planning: Manage inventory levels for operational supplies
- Dedication for Excellent Guest Experience: Provide exemplary guest service and build relationships
- Genuine Passion: Real desire to curate special dining experiences
- Encourage and instill this passion throughout the team
- Communication: Provide clean, open, and consistent communication with stakeholders
Food Service Supervisor
Tim Hortons
2020.10 - 2022.01
- Train, monitor and reinforce food safety procedures to team members
- Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close
- Perform walk-through’s to ensure the restaurant is ready to open/close and/or rush-ready
- Work with the Restaurant Management team to train, develop and communicate with team members in a way that maximizes retention
- Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
Food Service Supervisor
Mc Donalds
2019.02 - 2020.10
- Supervise, coordinate and schedule the activities of staff who prepare, portion and serve food;
- Evaluate and order the ingredients and supplies needed to prepare meals;
- Establish methods to respect work schedules;
- Keep records of inventory, repairs, sales and losses;
- Ensure the training of staff in terms of their tasks, hygiene and safety standards;
- Ensure the quality of food and service, in accordance with established standards;
- Calculate food and labor costs;
- Manage quality, service and cleanliness.
Multi-unit Restaurant Manager
Classic Savory Restaurant
2016.01 - 2017.01
- Handling three stores in Cabanatuan
- In-charge of the Overall performance of stores in terms of Sales, Profit and utilities (PNL)
- Identify Management Team KRA
- Completion of Managers and Team of the 3-stores
- FSC and Corporate Audit
- Training and development of Managers
Assistant Restaurant Manager
Jollibee Food Corporation
2007.01 - 2015.11
Education
Bachelor of Science - Agricultural Engineering
Central Luzon State University
Nueva Ecija, Philippines11.2003
GED - Accounting and Payroll Management
East West Colleges
Calgary02.2022
Skills
- Food Allergies
- Proper Food Handling
- Quality Inspections
- Customer Satisfaction
- Work Assignments
Accomplishments
- Age: 40 years old
- Birthday: May 27, 1982
- Sex: Male
- Civil Status: Single
- Height: 5’ 6 1/2”
- Weight: 150lbs
- Nationality: Filipino
- Character References:
- Ferdinand Galang
- Store Manager
- Jollibee Metrotown Mall
- Contact Number: +639209319023
Sports enthusiast
play Badminton, Basketball and other sports
Timeline
Area Coach of Operations
FMI GROUP INC. CA.
2023.12 - Current
Multi-Unit Restaurant Manager
BLCO- KFC, North Battleford & Meadowlake Saskatchewan
2022.02 - 2023.11
Food Service Supervisor
Tim Hortons
2020.10 - 2022.01
Food Service Supervisor
Mc Donalds
2019.02 - 2020.10
Multi-unit Restaurant Manager
Classic Savory Restaurant
2016.01 - 2017.01
Assistant Restaurant Manager
Jollibee Food Corporation
2007.01 - 2015.11
Bachelor of Science - Agricultural Engineering
Central Luzon State University
GED - Accounting and Payroll Management
East West Colleges
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